bblang
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Cisco smartnet
I know that Cisco Smartnet provides support for most blades in the covered Chassis but I can mot find anywhere were this is explained on the website. Can anyone provide me with a link from cisco .com that states what blades are covered within smartnet chassis?
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The link ppcdev gave you will probably provide the info you need, but here's how it works in practice: Smartnet is bought for a chassis and covers the serial number of that chassis. Any module in that chassis is covered including supervisors, power supplies, and all line cards, regardless of serial number. If you buy a new line card later and put it in the covered chassis, it's covered.
The only exception to this is service modules, which are covered on separate smartnet agreements. These include the NAM, FWSM, etc.
The only exception to this is service modules, which are covered on separate smartnet agreements. These include the NAM, FWSM, etc.
It's best to have the serial numbers of the different parts handy and contact you reseller. If you haven't purchased the ports yet, the reseller can tell you what types of coverage are available and what the costs will be.
http://www.cisco.com/en/US/products/svcs/ps3034/ps2827/ps2978/serv_group_home.html
https://supportforums.cisco.com/thread/253813