brithol
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planet vip-193 ip phoe and asterisk
HI, I have bought a IP Phone Planet VIP-193 and I need that the phone work in the PBX Asterisk.
I am having problems registering it on the PBX. Can anyone help me?
I put all the configurations that I put in the software Zoiper and still the phone dont register.
I am having problems registering it on the PBX. Can anyone help me?
I put all the configurations that I put in the software Zoiper and still the phone dont register.
ASKER
the extension is not registered on the softphone, it was the first thing that I tested.
wich port that I should use? is the 5060 for sip?
wich port that I should use? is the 5060 for sip?
5060 for sip (each device should have own port 5062, 5064 etc)
5004 RTP port
And 5082 is a used port for proxies as well
5004 RTP port
And 5082 is a used port for proxies as well
ASKER
Have you put 5082 in the outbound proxy?
I am assuming that your asterisk box is correctly configured to allow new registrations!
I am assuming that your asterisk box is correctly configured to allow new registrations!
ASKER
But the asterisk box is on my LAN, do I really need to configure the proxy port? Wich Ip address I have to put - Asterisk Box or my ISA Server?
It should be fine then!
What version of Asterisk are you using.
Also, change Display Name to your Extension Number. Check that and get back to me!
What version of Asterisk are you using.
Also, change Display Name to your Extension Number. Check that and get back to me!
ASKER
I have changed the display name to extension number and still not registering.
The version of asterisk I am not sure what it is. Was a colleague of mine that installed and he is on vacations. and I dont have access to the pbx.
The version of asterisk I am not sure what it is. Was a colleague of mine that installed and he is on vacations. and I dont have access to the pbx.
Cant really go further without knowing the asterisk version.
Also, I'd like to start running debug on the console (asterisk box), to find out the issues from the boxes point of view.
Once we have the log we can see why it is being... difficult.
Are there any other working sip phones on this box yet??
Also, I'd like to start running debug on the console (asterisk box), to find out the issues from the boxes point of view.
Once we have the log we can see why it is being... difficult.
Are there any other working sip phones on this box yet??
ASKER
no, we are only using softphones with it...
and are those softphones registering ok?
ASKER
yes they are.
awesome.
Can you then take the configuration from one of the softphones and try it in the sip phone please.
This will establish if its a hardware fault with the phone.
Can you then take the configuration from one of the softphones and try it in the sip phone please.
This will establish if its a hardware fault with the phone.
ASKER
i have put the same configuration that I have in my softphone into the phone and it didnt work after disconnecting my softphone of course...
can be hardware problem?
can be hardware problem?
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ASKER
Hi, the ip phone is wireless. Can be something in the Access Point? Also I went to check the firmware and the firmware version is up to date.
Mmmm... with the Wireless settings, can you tell me what settings are currently.
as in:
IP
Subnet
Gateway
DNS
and any other network related settings?!
as in:
IP
Subnet
Gateway
DNS
and any other network related settings?!
ASKER
hi, at least my colleague from the holidays and we manage to put the phone registered on the pbx.
Thanks for the help.
Thanks for the help.
How many phones are already registered on the asterisk box?
If it's just the one phone. You may need to ensure your soft phone/current voip phone is off before attempting to register it.