Windows update fails - Windows 7

You need to run system readiness tool first and then restart the computer.

If u have win7 64 bit then run this
http://www.microsoft.com/download/en/details.aspx?id=20858

If u have win7 bit then run this
http://www.microsoft.com/download/en/details.aspx?id=3132


After restarting install updates. If still having problems then upload checksur.log.



Ded9

jbarnette--Perhaps of help
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

Thanks, but I had already tried the update readiness tool and the update troubleshooter without success. I found the solution to 2 of the problems on my own:

SOLVED! Code 66A - Unknown error - I went to programs and features and ran a repair on Microsoft .NET Framework 4 Client Profile

SOLVED!Code C0000020 - Unknown error - I set the folder "WMI" located at C:\Windows\System32\LogFiles\WMI and all child items within to full control for my user account in the advanced security permissions. Also, had to set the folder "winevt" located at C:\Windows\System32\winevt and all child items within to full control for my user account AND full control for the "eventlog" object in the advanced security permissions.

Still trying to resolve the Code 8007006E issue without having to reinstall my office installation. Any more suggestions? Thank for the comments so far.

jbarnette--What is the Update (KB # and subject app) causing the error?

Security Update for Microsoft Office 2007 (KB951550)
Security Update for the 2007 Microsoft Office System (KB951944)
Update for Microsoft Office 2007 System (KB2508958)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2586924)
Update for the 2007 Microsoft Office System (KB967642)

These are the ones i have tried to install. If i install them individually i get the same error with each one.

The 2007 Microsoft Office Suite Service Pack 2 (SP2)

...is one of them as well.

Known issue with security software....put the computer in clean boot mode and then install the updates.

Clean boot process

Start-type - msconfig- click on startup tab- click disable all...then click services tab- put a check on hide all microsoft services ...and then click disable all....click ok and then restart the computer in normal mode.

Now install the updates manually...Reboot ...come out of clean boot .



Ded9

Sorry still the same error.

upload the checksur.log

Try uninstalling your security software...reboot and then try to install the updates.





Ded9

Tried uninstalling security software...no go. Here is checksur.log
CheckSUR.log

Several ideas here
http://www.eggheadcafe.com/microsoft/Windows-Update/35142907/error-code-8007006e--windows-7.aspx
Have you tried installing 2007 Microsoft Office Suite Service Pack 2 separately from the others?  I wonder if there is some conflict between what updates are needed before and after installing the SP2.

Log points to .net framework error

SQMAPI.DLL Not Loaded      0x000000C1


check this article

https://www.experts-exchange.com/questions/27205620/Can't-install-Windows-7-SP1.html


Use the clean up tool to remove .net and then do windows updates to install all .net framework


Ded9

If nothing works then try repair install

Boot to desktop...insert the windows 7 disc...launch setup...click upgrade option....this will repair your windows install... complete the repair install.

You will not loose any data or programs during the repair install process

if sp1 is installed then you need to integrate sp1 and then perform repair install.
http://www.intowindows.com/how-to-slipstream-windows-7-sp1-into-installation-dvd-iso/




After repair try installing updates.



Ded9

Thanks for all the questions. I was able to do the research and found the solutions to all of the errors. Windows update is working now.