Solved

Exchange 2007 missing a bulk load of emails stored in 2 mailboxes

Posted on 2011-09-12
1
326 Views
Last Modified: 2012-05-12
Hi,

Would really appreciate anyone's thoughts on what we experienced today on a customers server. Server is windows 2003 64bit SP2 standard running Exchange Standard 2007 SP1 with GFI Mail essentials v14.

Today we had a user call to say 14,000 emails were missing in their GFI inbox (which is just an exchange mailbox with GFI set to archive all incoming mail to) not a great setup but always worked well this way. The end user opens it within their own exchange mailbox in online mode.
I've checked OWA which does show this once massive mailbox pretty much almost all gone.
And checked the user hasn't deleted them by trying to recover their deleted items but it's not there and as if ia bulk load of emails just vanished into no where! Also this is the same for the GFI outbox which is setup in the same manner and used in the same way. Also just missing a bulk load of emails from the past couple of years. Had this happen to a different customer as well a while back who weren't even using GFI??  just ramdom emails in the inbox gone and not in deleted items.

Would really appreciate any advice on this and no idea how to explain whats occured.
Event logs don't even show anything out of the blue???

0
Comment
Question by:CRL ltd
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 1

Accepted Solution

by:
CRL ltd earned 0 total points
ID: 36528008
Customer had deleted them!!!!!!
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question