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Service MSExchangeMailSubmission. any way to ID issue?

Posted on 2011-09-12
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Last Modified: 2012-05-12
All,

I have been getting this well known info alert in my event log, I have removed all retention polices from the mailboxes, stopped and restarted the managed folder assistant.. but still i get this every 15 minutes.

After some reading I saw others with the same notice, their fix was was to move the mailbox's to another mail store, I have 3 mail stores with around 28 boxes per store so that's not really an option. Is there way to ID what mailbox or mail store is having this problem so I can at least act on it?

I also checked the LegacyDN against the server  no user is showing up as the wrong server legacydn

Server is 2010 SP1 running under 2008 R2

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Service MSExchangeMailSubmission. An exception has been handled on behalf of an assistant. A report will be sent for the following exception: Microsoft.Exchange.Assistants.AIGrayException ---> Microsoft.Exchange.Common.GrayException ---> Microsoft.Mapi.MapiExceptionPartialCompletion: MapiExceptionPartialCompletion: Unable to save watermarks. (hr=0x40680, ec=0)
Diagnostic context:
    Lid: 1494    ---- Remote Context Beg ----
    Lid: 10804   StoreEc: 0xFFFFF9BF
    Lid: 25094  
    Lid: 13710   StoreEc: 0x89B    
    Lid: 14672   StoreEc: 0x40680  
    Lid: 2031    StoreEc: 0x40680  
    Lid: 18009   StoreEc: 0x40680  
    Lid: 1750    ---- Remote Context End ----
    Lid: 32361   StoreEc: 0x40680  
   at Microsoft.Mapi.MapiExceptionHelper.ThrowIfErrorOrWarning(String message, Int32 hresult, Boolean allowWarnings, SafeExInterfaceHandle iUnknown, Exception innerException)
   at Microsoft.Mapi.MapiEventManager.SaveWatermarks(Watermark[] watermarks)
   at Microsoft.Exchange.Assistants.EventAccess.<>c__DisplayClassd.<SaveWatermarks>b__c()
   at Microsoft.Exchange.Assistants.EventAccess.CallEventManager(EventManagerFunction function)
   at Microsoft.Exchange.Assistants.EventControllerPrivate.UpdateIdleWatermarksForAssistant(Guid[] idleMailboxes, Guid assistantId)
   at Microsoft.Exchange.Assistants.EventControllerPrivate.DisposeOfIdleDispatchers()
   at Microsoft.Exchange.Assistants.EventController.<UpdateWatermarks>b__4()
   at Microsoft.Exchange.Assistants.Util.<>c__DisplayClass1.<CoreCatchMeIfYouCan>b__0()
   at Microsoft.Exchange.Common.IL.ILUtil.DoTryFilterCatch(TryDelegate tryDelegate, FilterDelegate filterDelegate, CatchDelegate catchDelegate)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Common.GrayException.ExceptionCatcher(Object exception)
   at Microsoft.Exchange.Common.IL.ILUtil.DoTryFilterCatch(TryDelegate tryDelegate, FilterDelegate filterDelegate, CatchDelegate catchDelegate)
   at Microsoft.Exchange.Common.GrayException.MapAndReportGrayExceptions(UserCodeDelegate tryCode)
   at Microsoft.Exchange.Assistants.Util.CoreCatchMeIfYouCan(CatchMe function)
   at Microsoft.Exchange.Assistants.Util.CatchMeIfYouCan(CatchMe function)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Assistants.Util.TraceAndThrow(CatchMe function, AIException aiException)
   at Microsoft.Exchange.Assistants.Util.CatchMeIfYouCan(CatchMe function)
   at Microsoft.Exchange.Assistants.Base.CatchMeIfYouCan(CatchMe function).
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Question by:BMI-IT
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6 Comments
 

Author Comment

by:BMI-IT
ID: 36529803
no one has any idea what may be doing this or how I can pinpoint the source?
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LVL 10

Expert Comment

by:abhijitmdp
ID: 36538012
The MAPI error 0x40680 means it was unable to delete something. You can face this problem specially if there any problem with mailbox store and during defrag exchange noticed it and continusly trying to resolve the corruption, the best way to troubleshoot this problem is to remove the corruptions by mfcmapi.exe on per mailbox wise or create new databases and move the mailboxes with high badlimit. and then dismount old database, rename old .edb files and mount the database again. and then remove the old databases.
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Author Comment

by:BMI-IT
ID: 36538358
this thing is... how can i tell what mailbox has these issues? If i knew the offending box I could fix it.

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Expert Comment

by:abhijitmdp
ID: 36539659
This is difficult to point to a mailbox by provided data, but this issue useually comes with Discovery search mailbox, system mailbox, public folders and resource mailboxes. You can also run exbpa to find more detail of this error, check in event logs. these are the places where you can find the mailbox name which causing the issue.
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Accepted Solution

by:
BMI-IT earned 0 total points
ID: 36539770
thanks, I would like t know more about using mfcmapi.exe, the eventlogs such as applications and the exchange log for mailboxdatabase failures show everything as fine.

would you be able to recommend a link for a newish admin to check the above mailboxes?
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Author Closing Comment

by:BMI-IT
ID: 36938154
no answers - reboot fixed issue
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