Solved

Spooler file too large

Posted on 2011-09-12
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Last Modified: 2012-08-14
Hi,

I am in the process of setting up a new Windows 2008 Server R2 to act as the print server for my company to print to network printers.

The current server is an old HP server that has got Windows 2003 server.

What I'm noticing is that when i send print commands from my Windows 7 client machine, the file being spooled is MUCH larger on the Windows 2008 server than when i print to the Window 2003 server.

For example, i have a 20 page word documet, that when i print to the Windows 2003 server, i see that the file size in the printer queue is 1.7MB. But when sending to the Windows 2008 server, that same document is queud at 32MB. You can imagine, this take much longer to print.

This issue has put my migratino to the new server on hold.

I'm sure i have installed the correct drivers (both x64 and x86), as i've just downlaoded the latest from the Xerox website on the new Windows 2008 server.  I've used the Windows "Add Printer" wizard to add printers to Standard TCP/IP ports and i used "Have Disk" for all the drivers. Am i missing something here?

Thanks for the advice in advance.

CV

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Question by:connelvalentine
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Expert Comment

by:Brian B
ID: 36523444
64-bit files can be larger than 32-bit. So that may be part of the issue.

The slowness may also be caused by the size of the file, but there is an MS hotfix that is supposed to address this.
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Author Comment

by:connelvalentine
ID: 36527749
i've downloaded the hotfix - both the x86 and x64. But i get a message saying that this update is not applicable to your system. I tried installing it both on my client Win7 machine and on the server 2008 server R2. Same message. Any thoughts?

CV
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Author Comment

by:connelvalentine
ID: 36527756
by the way, i ought to mention that the client machines are all 32 bit, and the server is 64 bit.
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Accepted Solution

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Brian B earned 500 total points
ID: 36536548
I guess the hotfix was incorporated into an update. Usually they mention that in the article.

Just to clarify, the way you described installing the printer on the workstation sounds like a local printer install, not a shared printer. Are you connecting to the printer share on the server and picking up the driver that way?
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Author Comment

by:connelvalentine
ID: 37112444
I'm connecting to the printer share on the server and picking up the driver from there.

CV
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