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Session not closing after applicaiton close - XenApp 6.5

So have have a new XenApp 6.5 test farm and I'm having trouble. After closing a seamless program, the session remains open.

To eliminate some issues (like the splwow64.exe one) I created just a simple cmd.exe published app.

I've checked HKLM\Software\Microsoft\Windows\CurrentVersion\Run   and RunOnce and nothing is there.

Note:  I've applied the fix contained in MS KB2513330 and I've also set the Seamless Flags to: word:00000020. Other than that these are pretty much stock Windows 2008 R2 boxes running XenApp 6.5.

Any ideas?
tasks.JPG
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Jacob78
Asked:
Jacob78
1 Solution
 
setasoujiroCommented:
did you define anything of the settings regarding closed/disconnected sessions
in xenapp as well as RDS?
http://support.citrix.com/article/CTX126775
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Jacob78Author Commented:
I have, but the session is not showing up as disconnected.

In XenApp 6.5 I have Disconnected Session Timer enabled and set to disconnect after 120 minutes.

For RDP, I'm using the same GPO that I'm using for my XenApp 5 farm (which is working).
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Dirk KotteSECommented:
there are some proccess running that prevent the session from closing.
go to the server console or logon as differen administrative user ... than kill one task after the other within the not closing session (start with ccscvhst.exe)
use the taskmanager an add the column "session-id" to identify the session related processes.

if you identifyed the causing proccess add them to the "ignored" registry key from the XenApp Server.
you can find the key withing the following article:
http://support.citrix.com/article/CTX891671
 
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Jacob78Author Commented:
So ending ccsvchst.exe did cause the session to end

On a hunch, I uninstalled Symantec Endpoint Protection, rebooted and tried again - NO PROBLEMS.

The session closed like it was supposed to. The odd thing is, I have the exact same version (running from the same management server with the same settings) on our XenApp 5 (Windows 2008 x64) and don't have a problem.

Any ideas?
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Jacob78Author Commented:
Ideas anyone?

Since XA 6.5 is so new I'm finding very little on both the Citrix and Symantec Side.
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Carl WebsterCommented:
I have a customer with issues with SEP on their XA6 servers.  Had to add ccsvchst to the logoffchecksysmodules registry key.
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Jacob78Author Commented:
Carl...you're the best!

If you're ever in the Southwest Florida area let me know, I owe you a drink or two!
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