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Citrix Secure Gateway Functioning Incorrectly

Posted on 2011-09-12
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Last Modified: 2012-05-12
We are running a Citrix server on a Server 08 virtual machine. When we try to access the citrix link (https://citrixlink) we get the following error "Service Unavailable - HTTP Error 503. The service is unavailable" Upon looking in event viewer There is an error under Citrix Secure Gateway with the following information.

Event ID:3299
Source: Citrix Secure Gateway
Level: Error
Details: The Citrix service named Citrix Secure Gateway reported the following error:
>>> [TIMEOFERROR] [warn] NameVirtualHost *:443 has no VirtualHosts

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Question by:TechGuy_007
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Expert Comment

by:setasoujiro
ID: 36523696
it seems the iis installation of citrix SAG has been messed up, did you complete all the wizards/steps?
can you browse the site from IIS
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Author Comment

by:TechGuy_007
ID: 36523724
I cannot even brows it from IIS it gives the same error. It has been working and just stopped today
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Expert Comment

by:setasoujiro
ID: 36523755
do you still see the site listed in the IIS applet?
because it seems that it was deleted from what i hear....
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Expert Comment

by:setasoujiro
ID: 36523758
or it could be just in the stopped state
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Author Comment

by:TechGuy_007
ID: 36523776
No it is still there in IIS and it is started, I have tried restarting it and stopping it and starting it and it still does not work correctly I am still receiving the "Service Unavailable - HTTP Error 503. The service is unavailable" error.
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Expert Comment

by:setasoujiro
ID: 36523875
can you try and repair the site using the CTX wizard?
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Author Comment

by:TechGuy_007
ID: 36524263
I am unsure how to do that
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Accepted Solution

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setasoujiro earned 500 total points
ID: 36525290
normally you could find it under programs/features, doubleclick and choose repair.
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