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Ghost 8.0 and optiplex 990

Posted on 2011-09-12
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Last Modified: 2013-12-02
I'm having a problem with the DOS drives not working with ghost 8.0

We are using the optiplex 990 but when I boot to Ghost with a USB key the options are greyed out. I just need to get this to work ASAP. It's the Intel 82579LM Gigabit NIC.

We do thins will all of our computers and they work.

Please help and thanks,
B
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Question by:bbayachek
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14 Comments
 
LVL 11

Expert Comment

by:emilgas
ID: 36524168
Did you try using a WinPE ghost boot disk? I'm not sure what version of ghost you have, but you might have to download the trial version of Ghost Solutions Suite Trial from Symantec. The trial will let you create a boot disk and even image a system. If I'm not mistaken, only the enterprise features are limited which you don't even need.

WinPE bootdisks (which run on a full 32-bit OS) support way more drivers than the old DOS Based boot disks.
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LVL 11

Expert Comment

by:emilgas
ID: 36524174
Oh one more thing... and the reason all the options are grayed out is because Ghost 8.0 does not see the controller and does not see any hard drives, so it does not know what to do if the computer doesn't have hard drives. You definitely need a newer version of ghost.
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Author Comment

by:bbayachek
ID: 36524389
We are using 8.0 but you might be right. I'm going to see if I can get the new one today.

Thanks,
Brian
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Author Comment

by:bbayachek
ID: 36524416
I'm also using a 64 bit system
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Author Comment

by:bbayachek
ID: 36524457
also the ghostcast is greyed out not everything. sorry I'm just freaking out because I need to get this fixed today.
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LVL 11

Expert Comment

by:emilgas
ID: 36524519
Ok if only ghostcast is grayed out than it's only network card drivers that the Ghost is not seeing. Again you must have a boot disk that has the NIC Drivers for that PC. It's really hard to find 16-Bit DOS drivers for these new Network cards. your only option is to go with the WinPE boot disk. Did you give it a try. Did you download the Trial version of the new ghost?
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Author Comment

by:bbayachek
ID: 36525002
How can I create a WInPE boot disk?

I will start downloading the trail version on my computer now.
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LVL 11

Expert Comment

by:emilgas
ID: 36525102
using the Ghost Boot disk wizard. That's one of the options in Ghost Boot Disk Wizard which is going to be something new that your old version of ghost didn't have.
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LVL 1

Expert Comment

by:Tickorama
ID: 36545028
If you manage to install Ghost Solutions Suite, install the Boot disk creator tool.  I prefer to create a PC-DOS boot image, and then PXE boot it
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LVL 11

Expert Comment

by:emilgas
ID: 36545578
PXE booting is a very nice feature, but some computer have issues. I have found that many computers are not able perform a PXE booting even though they have the feature support in the BIOS. Buggy? Maybe.
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Expert Comment

by:Tickorama
ID: 36545604
I have never had an issue with PXE boot, but you can use other media (CD, USB, etc) to boot fromt he PC-DOS Boot disk.  Benefit of PCDOS over WINPE - No additional storage or NIC drivers needed.
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LVL 1

Accepted Solution

by:
bbayachek earned 0 total points
ID: 36902908
We ended up using Hirens Boot Disk. Booted to MiniXP. We were able to run ghost32.exe from there. All we had to due was start network services in MiniXP once booted.


Then all of the computers had a boot issue, I believe it was because ghost did not assign the HDD a drive letter (Everytime we tried to do a repair install by booting to a USB flash drive it booted with the USB as drive C and the HDD as drive D making the repair install fail. This was on dell Minis so no internal CD rom was available) To fix the booting issue we needed to get a USB CD ROM drive. Booted the windows 7 repair from that and everything worked great.



Thanks again guys!
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LVL 1

Author Comment

by:bbayachek
ID: 36902913
By the way, we had issues on the Optiplex 990s and Minis just fyi.
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Author Closing Comment

by:bbayachek
ID: 36935109
This solution covered all the angles of our issue. This is the solution that we came up with, with the help of input from others in this thread.
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