Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 296
  • Last Modified:

Remove mailbox from Exchange 2003

We have an employee who just rejoined, she was gone for 4 years.  When I checked AD and Exchange 2003 there was no record of her previous account.  I created a new account for her, same username as before.  I could not use this as her email address because I received an error that the address already existed.  My question is where does this address exist?  Can I remove it and reuse it again?
0
PC2009
Asked:
PC2009
1 Solution
 
Joseph DalyCommented:
Its possible someone else has her email added as an additional address in their account. To find out if this is the case you can follow the steps below.

1)      Start Active Directory Users and Computers
2)   Right-click domain.com and choose Find from the context menu. This will bring up the Find Users, Contacts, and Groups window.
      3)In the Find drop-down list, choose Custom Search.
      4)  Click the Advanced tab and in the Enter LDAP query: field, enter the following text: proxyaddresses=smtp:emailaddress@domain.com

Then hit find this should find the account the owns that address.
0
 
uescompCommented:
I suppose her account got deleted out of active directory, however that does not always removed the mailbox, the mailbox is probably stuck in a queue to be purged in exchange.

You can try this to repull the mailbox if it still exists.

http://www.msexchange.org/tutorials/exchange_server_2003_mailbox_recovery.html
0
 
Alan HardistyCo-OwnerCommented:
I'd follow the advice from xxdcmast personally - I can't see a mailbox still loitering on your server after 4 years has passed, although you never know!

Alan
0
 
PC2009Author Commented:
Thank you!!  Turns out it was linked to some random spam email account that is no longer used.  I just removed her name from there and recreated her email account.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Tackle projects and never again get stuck behind a technical roadblock.
Join Now