Solved

Lost Sent Items Folder

Posted on 2011-09-12
4
396 Views
Last Modified: 2012-05-12
I have an end user having an issue with the sent items folder that is missing in outlook (its not there in OWA either).  However if i create a new profile, when it updates the offline folders it does the "updating sent items folder" and if i send an email and search for it, I can see the emails but not the Sent Items folder.  Client is using Outlook 2010 for Exchange '07.  We tried running outlook with "outlook.exe /resetfoldernames", however, the folder is missing.  The client has Outlook configured on 3 machines and it's not visible on any of them.

Any ideas?
0
Comment
Question by:abpExpert
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 16

Accepted Solution

by:
Enphyniti earned 250 total points
ID: 36525421
outlook.exe /resetfolders
0
 

Author Comment

by:abpExpert
ID: 36525471
@enphyniti Tried that already as well as /cleanprofile and other switches from microsofts site.
0
 
LVL 5

Assisted Solution

by:d_nedelchev
d_nedelchev earned 250 total points
ID: 36525573
The problem may be server-side... is your mail beign delivered by a local server?
0
 

Author Comment

by:abpExpert
ID: 36526039
Yes, he's attaching to his company's Exchange '07 server.
thanks.
0

Featured Post

Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question