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Server 2008 R2 (XenApp6 Server) is stuck at 'Applying user settings...'

Posted on 2011-09-12
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Last Modified: 2012-06-27
I've been scouring the internet trying to find out what happened to our one XenApp 6 server.  It went days without accepting connections, so I rebooted it and haven't been able to log into it since.  I reset the Active Directory machine account password and I can't log in, so I tried to log in to the local administrator account and it sits on 'applying user settings'.  I'm at a complete loss, I need to get in locally to remove it from the domain and re-add it so the machine account passwords sync again.  HELP!
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Question by:khdonabergerwidener
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FDiskWizard earned 2000 total points
ID: 36525272
That can be caused by name resolution issues. or maybe something completely different is happening. Some type of resource issue, like a failing drive bogging things down...

But, in the meantime.. try unplugging from network, and logging in using the local admin account.
The catch is you may have to power off to get to that point again. But try unplugging from network first.
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Author Comment

by:khdonabergerwidener
ID: 36525305
Disconnected the network from the VM and it's still sitting at 'Applying user settings'.  I can log in through safe mode and with diagnostic mode on through msconfig.  It's a VM so I doubt it's a hard drive issue.
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LVL 12

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by:FDiskWizard
ID: 36532336
Any luck?

You said even using the local admin account it hangs with applying settings?
Does it have the proper time?

While it's stuck at applying settings, can you access computer management, and logs remotely?
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Author Comment

by:khdonabergerwidener
ID: 36561062
So I ended up resolving this issue by pulling it from the domain (once I was able to get it logged in through diagnostic mode, I started the workstation service and removed it from the domain,) and then pulling it from the xenapp farm by starting all the citrix services and removing it from the farm.  Once this was done, I re-joined it to the domain and then rejoined it to the farm and all was good.  Sounds like it was from a corrupt ad admin account and citrix services not being able to connect to said account.  All is well though, thanks for your suggestions.
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Author Closing Comment

by:khdonabergerwidener
ID: 36561066
You got me on the right path.
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