Solved

Server 2008 R2 (XenApp6 Server) is stuck at 'Applying user settings...'

Posted on 2011-09-12
5
2,843 Views
Last Modified: 2012-06-27
I've been scouring the internet trying to find out what happened to our one XenApp 6 server.  It went days without accepting connections, so I rebooted it and haven't been able to log into it since.  I reset the Active Directory machine account password and I can't log in, so I tried to log in to the local administrator account and it sits on 'applying user settings'.  I'm at a complete loss, I need to get in locally to remove it from the domain and re-add it so the machine account passwords sync again.  HELP!
0
Comment
Question by:khdonabergerwidener
  • 3
  • 2
5 Comments
 
LVL 12

Accepted Solution

by:
FDiskWizard earned 500 total points
ID: 36525272
That can be caused by name resolution issues. or maybe something completely different is happening. Some type of resource issue, like a failing drive bogging things down...

But, in the meantime.. try unplugging from network, and logging in using the local admin account.
The catch is you may have to power off to get to that point again. But try unplugging from network first.
0
 

Author Comment

by:khdonabergerwidener
ID: 36525305
Disconnected the network from the VM and it's still sitting at 'Applying user settings'.  I can log in through safe mode and with diagnostic mode on through msconfig.  It's a VM so I doubt it's a hard drive issue.
0
 
LVL 12

Expert Comment

by:FDiskWizard
ID: 36532336
Any luck?

You said even using the local admin account it hangs with applying settings?
Does it have the proper time?

While it's stuck at applying settings, can you access computer management, and logs remotely?
0
 

Author Comment

by:khdonabergerwidener
ID: 36561062
So I ended up resolving this issue by pulling it from the domain (once I was able to get it logged in through diagnostic mode, I started the workstation service and removed it from the domain,) and then pulling it from the xenapp farm by starting all the citrix services and removing it from the farm.  Once this was done, I re-joined it to the domain and then rejoined it to the farm and all was good.  Sounds like it was from a corrupt ad admin account and citrix services not being able to connect to said account.  All is well though, thanks for your suggestions.
0
 

Author Closing Comment

by:khdonabergerwidener
ID: 36561066
You got me on the right path.
0

Featured Post

MIM Survival Guide for Service Desk Managers

Major incidents can send mastered service desk processes into disorder. Systems and tools produce the data needed to resolve these incidents, but your challenge is getting that information to the right people fast. Check out the Survival Guide and begin bringing order to chaos.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes my battle tested process for setting up delegation. I use this process anywhere that I need to setup delegation. In the article I will show how it applies to Active Directory
This article explains the steps required to use the default Photos screensaver to display branding/corporate images
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question