Solved

Out of Office Assistant Not Working

Posted on 2011-09-12
11
204 Views
Last Modified: 2013-02-15
Wheather I set out of office assistant in outlook or owa, nobody receives the out of office message for any users. I don't know where to trouble shoot.

It dosen't work for internal e-mail or external mail.
0
Comment
Question by:peterzaikowski
  • 5
  • 3
11 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 36525247
Please have a read of the following blog for details of how to allow Out Of Office messages to leave your server:

http://blogs.technet.com/b/exchange/archive/2006/10/06/3395024.aspx
0
 

Author Comment

by:peterzaikowski
ID: 36525677
In outlook when I select tools... out of office assistant I get the following error
Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 36525690
Okay - Did you buy a 3rd party SAN / UCC SSL certificate when the Exchange server was installed using the following names:

mail.domain.com (or whatever you choose to use for your domain)
autodiscover.domain.com
internalservername.internaldomain.local
internalservername

Have you also created an Autodicsover A record in your Domains DNS records (not internal) or created an SRV record instead?
0
 

Author Comment

by:peterzaikowski
ID: 36529344
I purchased a cert from go daddy. I have not created an autodiscover a record
0
Do email signature updates give you a headache?

Are you constantly making changes to email signatures? Are the images not formatting how you want them to? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today.

 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 36529528
Okay - did you buy a SAN / UCC cert (Multi-Name) or a single name cert?

If you bought a single name cert - you need to buy a new cert.  If you bought a multi-name cert (minimum 5 names), then did you include the names I have listed above?

Please create a new A record in your domains DNS records called AUTODISCOVER and point it to the IP Address of your server.  This is to be created in your Domains DNS control panel - NOT on your server.
0
 

Author Comment

by:peterzaikowski
ID: 36530359
I do have a autodiscover A record with Network Solutions and a mail.domain.com
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 36530383
Sounds like 2007 / 2010 then, in which case you need Public Folders on the Exchange server to distribute the OAB to you.

The alternative is to upgrade from Outlook 2003 to something newer.
0
 
LVL 7

Expert Comment

by:dsnegi_25dec
ID: 36532523
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 36532545
Outlook 2003 doesn't use Autodiscover - only Outlook 2007 / 2010 can.  It wasn't invented when Outlook 2003 was created.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now