Outlook 2007 - Cannot connect to Exchange 2010 Server
Posted on 2011-09-12
This problem has just started occuring. Happens on a Windows XP PC which has always worked up until now. Other XP and Windows 7 PCs work fine connecting to Exchange.
Nothing obvious has been updated on the PC and nothing notable in Event logs.
When trying to launch Outlook 2007, the message appears...
"Cannot start Microsoft office Outlook. Cannot open the Outlook window. Before you can use this offline folder file, you must connect to Microsoft Exchange with the current profile and synchronize your folders at least once."
I have tried to un-install and re-install. No difference.
I have tried to create a new mail profile but it wont let me . When I get to the screen for adding a new email accoutn and specifiying Exchange settings, it says "Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. The connection to Microsoft Exchange is unavilable."
I am using the same Exchange server name as i always use to setup clients. I can ping the server name successfully, both FQDN and short name. I have tried entering FQDN but no difference.
My DNS settings are fine, same as all other client PCs.
I've tried a bunch of suggestions found through google searches but no luck.
Any ideas because I'm very stuck on this one!