I am trying to access a word file that is stored in a file server and I have the message:
"Guidelines.doc is locked for editing by "userA" "
The weird part is that "userA" is disabled in the AD (windows server 2003 , Standard Edition, SP2)
I foound a Microsoft article http://support.microsoft.com/kb/313472
where says :
"This behavior may occur if Word determines that the owner file for the document already exists. This may occur if one or more of the following conditions are true:
•Word previously quit improperly and, therefore, did not delete the owner file.
•A second instance of Word is running in the background with the document already open.
•The document is shared over a network, and another user has it open.
But userA is not the owner of the document nor the author...
I verified and no one is logged as userA in any computer in the network (the network is small around 20 PCs)
Anyone has had this issue before?