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How to enable viewing of Previous Versions on network drive via Windows 7?

Posted on 2011-09-12
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Last Modified: 2012-05-12
We have recently migrated to Windows 7, and users are no longer able to view 'Previous Versions' of files on network drives. The tab is actually present, but opening the tab simply reports 'No previous versions avilable.' At the same time, the remaining XP users are still able to view previous versions (as is Server 2008), and there are actually previous versions available on the same files that report none available through Win7. I can even see the previous versions of files via XP mode on a Win7 client that cannot see them through Win7.

I have checked the local group policy on a test Win7 machine, and NONE of the options in the previous versions folder are configured. I have also gone so far as to disable hiding of previous versions, just to make sure.

Any advice on how to enable this feature in Win7?
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Question by:pzam
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Expert Comment

by:marcustech
ID: 36525794
Hmm, it shouldn't need 'enabling' as such.  Are you using 'Offline Files' on the Win 7 boxes?
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Author Comment

by:pzam
ID: 36525980
No. The files reside on a mapped drive on a NETAPP appliance.

Perhaps, "enable" was not the best term to use, although, it would be the net effect. In practice, all the XP boxes can see the previous versions of files on the netowrk drive(s), and the Win7 machines cannot.
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LVL 12

Expert Comment

by:marcustech
ID: 36526082
Sorry, I know nothing of Netapp, I had assumed the shares were on the referenced 2008 server.  Backing out now...
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Accepted Solution

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pzam earned 0 total points
ID: 36529402
nvm.

The issue is a fault on the NETAPP side. SMB 2.0 is not enabled by deafult In ONTAP. Enabling that will allow Win7 systems to "see" previous versions. Some users will have to upgrade their ONTAP version as well.
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Author Closing Comment

by:pzam
ID: 36555794
Found solution outside of EE.
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