Solved

windows 7 makes printer slower

Posted on 2011-09-12
5
232 Views
Last Modified: 2012-05-12
customer complains that since going to new hardware and windows 7 it makes the hp usb  printer slower--MUCH slower...What can be done to fix this?. The NEW system is a dell gx380 and has 4gb ram 32 bit win.7. Has windows 7 driver for printer. No adj. that i could find to "give" more resources to the printer.. Old Hardware, 3-4 years old, was running xp pack 3. printer is hp laserjet 1012. its a 14ppm and what happens is she is WAITING for it to print...once it prints it's ok, just that there is a HUGE lag time.
0
Comment
Question by:gstevederby
5 Comments
 
LVL 6

Expert Comment

by:jgibbar
ID: 36527212
Have you tried the most updated driver from the Mfg? I have seen many cases where the default Win 7 Driver has caused latency in attached printers.
0
 
LVL 92

Accepted Solution

by:
nobus earned 500 total points
ID: 36527844
i would delete the printer completely -then reinstall it
since there is no windows7 driver, try the vista driver, or use windows update
0
 
LVL 10

Expert Comment

by:David_Ingledew
ID: 36528094
Both are GDI/Host based devices, so job processing will be done by the workstation.

How are the devices attached?
0
 
LVL 30

Expert Comment

by:ded9
ID: 36528557
Close all apps...run this fixit.

http://support.microsoft.com/mats/printing_problems/


Reboot and check.



Ded9
0
 

Author Closing Comment

by:gstevederby
ID: 36551145
used a  vista driver, but it came up with NOT supported printed on test page. There is no REAL windows 7 driver for this printer. It is a driver issue...
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question