Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

print spooler stops repeatedly windows 7 pro 64 bit

Posted on 2011-09-12
11
Medium Priority
?
1,089 Views
Last Modified: 2012-05-12
I have a laptop with Windows 7 Professional 64 bit. Since May, we print spooler stops repeatedly and I have to go to services and restart the print spooler. None of the other computers on the network are experiencing this problem. Any Ideas?
0
Comment
Question by:acecraig100
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
11 Comments
 
LVL 28

Expert Comment

by:Run5k
ID: 36526319
I would try clearing out the print queue on that particular machine:

1. Open a command prompt with full admin privileges:  click on the Start orb, enter cmd in the Search field, right-click on the command prompt icon and select Run as administrator

2. Within the command prompt enter net stop spooler

3. Use Windows Explorer to navigate to %systemdrive%\Windows\System32\spool\printers\ and delete all of the files within that folder

4. Return to your elevated command prompt and enter net start spooler
0
 
LVL 28

Expert Comment

by:Run5k
ID: 36526406
If that doesn't alleviate the problem, you can try using Microsoft's automated Fix It utility for printing problems on that machine:

http://support.microsoft.com/mats/printing_problems/
0
 
LVL 13

Expert Comment

by:5g6tdcv4
ID: 36526521
this is usually caused by a corrupt or incorrect print driver (64 v 32)
Are you using the HP universal driver on any printers?
Try removing the printers and re-adding them
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 10

Expert Comment

by:Mohammed Rahman
ID: 36526800
Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.

In the window that opens (Services) look for "Print Spooler" on the right

Right-click "Print Spooler" and select "Properties".

Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".

Make sure the 2 text boxes underneath say "1" in them.

Click Ok until you are back at the Services window, close it and you're good to go.

Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.

The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic

OR

1) Stop your Print Spooler service

2) delete all files from %windir%\System32\spool\PRINTERS

3) Start your Print Spooler service

OR

http://www.sysprobs.com/print-spooler-stopping-automatically-fix


0
 

Author Comment

by:acecraig100
ID: 36539475
I am trying solution 1 and will work my way down this list of options to try. Will keep you posted.
0
 

Author Comment

by:acecraig100
ID: 36540384
I have run Microsoft Fix It before. It only restarts the print spooler. The printer I am using is a Lexmark. Testing the fourth solution now.
0
 

Author Comment

by:acecraig100
ID: 36951423
Maybe we should delete the question. I've tried all of the following, but I am still having print spooler issues.
0
 
LVL 28

Accepted Solution

by:
Run5k earned 2000 total points
ID: 36953163
As a last resort, you can perform a Window 7 Repair Install.  It will reset the baseline of your operating system while still preserving your personal files and folders, applications, etc.  The bottom line is that you won't lose anything, and your print spooler problem should be alleviated.

How to Do a Repair Install to Fix Windows 7
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 37089749
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
A quick guide on how to use Group Policy to create a custom power plan and set it active on Windows 7.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question