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Exchange 2007/office 2010 /lcs 2005

Posted on 2011-09-12
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Last Modified: 2012-05-12
Hi, we have an exchange 2007 server with office 2010 clients and LCS 2005 server.   We've been having some issues where users get prompted for credentials.  Does anyone know of any problems with this mix of environment?  The fix is to close out of communicator, Close out of Outlook.  Start outlook and then start communicator.
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Question by:annayeg
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Expert Comment

by:Kalti
ID: 36526878
Hi,

Depends on what is asking for credentials, when the security box is prompted what host name is in the titlebar?

Are the users who are getting the prompt local to the domain controller or connecting via VPN/Direct Access/etc?

Event viewer errors on any of the servers?
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Author Comment

by:annayeg
ID: 36527188
The users are local to the domain controller.   It asks for username and password.  I will check the event viewer errors in the morning and will let you know.
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Author Comment

by:annayeg
ID: 36530341
No errors in the event viewer.
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annayeg earned 0 total points
ID: 36531441
The problem was fixed by deleting saved passwords from credential manager.
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Author Closing Comment

by:annayeg
ID: 36555819
I was able to find a solution.
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