Solved

Business Objects XI R2 Error

Posted on 2011-09-12
5
1,030 Views
Last Modified: 2012-08-13
Hi,
One of the users is trying to login to Crystal Enterprise [XI R2] using
Crystal Reports XI. She is getting the error below:

"Security Plugin Error : Failed to set parameters on plugin.
 
Steps for Reconstruction    
1. User opens Crystal Reports XI.
2. goes to File and Open
3. clicks on Enterprise
4. Enters Credentials to login to Crystal enterprise XI [R2]
5. Gets the error - ""Security Plugin Error : Failed to set parameters
on plugin.'
 I get no errors; therefore, I copied WindowsAD.dll from my PC to hers and activated .dll file but no luck! Still the same error.
Does anyone has any ideas? Please let me know. Thanks
0
Comment
Question by:rustypoot
  • 2
  • 2
5 Comments
 
LVL 7

Expert Comment

by:bouscal
ID: 36526634
Need to install R2 on the client machines as well.  There's something in the documentation for R2 about that but it's been a while since I updated.
0
 
LVL 100

Accepted Solution

by:
mlmcc earned 500 total points
ID: 36526683
Agree.  CR XI R1 is not compatible with CR Enterprise XI  R2

To check the version of CR.

Open Crystal
Click HELP --> ABOUT CRYSTAL

Version 11.0.xx.xxx is R1
Version 11.5.xx.xxx is R2

If you have R1 you can download the trial version of CR XI R2 from
http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx

As I recall and from recent threads I have read on the SAP/Crystal site be sure to get the key from the CR XI install.  It is the key you need for R2.

I have also read that you should uninstall R1 before installing R2.

mlmcc
0
 

Author Comment

by:rustypoot
ID: 36530985
Thanks so much! I am not in office until Friday. So I will try this solution on the user machine on Monday. Thanks
0
 
LVL 7

Expert Comment

by:bouscal
ID: 36531984
If you have a support agreement with SAP you are eligible for the full version upgrade.  That's the only reason I'd even consider paying them for support though.
0
 
LVL 100

Expert Comment

by:mlmcc
ID: 36532378
The CR XI R2 was not a true upgrade.  It was required for specific reasons and is free to all who own CR XI R1.

mlmcc
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Crystal Reports: 5 Tests for Top Performance It is complete, your masterpiece report.  Not only does it meet your customer’s expectations, it blows them out the water, all they want is beautifully summarised and displayed in a myriad of ways. …
Hello everyone, Hope you find this as helpful as we did. We have on the company I work for an application built in Delphi V with Crystal Reports 8. We all know that Crystal & Delphi can be temperamental sometimes and the worst thing is, nearly…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question