Outlook manual archive not archiving subfolders.
Hi guys,
I have replicated this problem across Outlook 2003, 2007 and 2010.
When manually archiving a mailbox by date, it doesnt reliably move all the emails in subfolders to the archive as expected.
I have done a bit of reading and everyone points to the modified date as the date it archives by and *not* the received date. But that only explains *some* of the emails not moving. There is a larger majority that dont get archived that I am yet to find an explanation for.
E.G. a subfolder in the inbox has emails with received dates rangeing from 2011 to 2009.
I archived from Jan 1 2011 and none of the emails got moved.
The modified date for a lot of the emails match the received date and there is a small quantity where the modified date is new than the received date.
However none of the emails were archived.
What am I missing?
I have replicated this problem across Outlook 2003, 2007 and 2010.
When manually archiving a mailbox by date, it doesnt reliably move all the emails in subfolders to the archive as expected.
I have done a bit of reading and everyone points to the modified date as the date it archives by and *not* the received date. But that only explains *some* of the emails not moving. There is a larger majority that dont get archived that I am yet to find an explanation for.
E.G. a subfolder in the inbox has emails with received dates rangeing from 2011 to 2009.
I archived from Jan 1 2011 and none of the emails got moved.
The modified date for a lot of the emails match the received date and there is a small quantity where the modified date is new than the received date.
However none of the emails were archived.
What am I missing?
ASKER
Negative. The mail items do not have the 'do not autoarchive' box ticked.
And when I ran the manual archive I had the "Include items with 'do not autoarchive' checked" ticked also.
Are you telling me that I need to change all mail items to have the "do not autoarchive" option set? Or are you just giving an example on how to find the setting?
Upon checking just now though, the subfolders themselves are set for "do not autoarchive" which is the default setting for newly created subfolders.
Even though I ticked the box to "Include items with 'do not autoarchive' checked" could the subfolder settings be the issue do you think?
And when I ran the manual archive I had the "Include items with 'do not autoarchive' checked" ticked also.
Are you telling me that I need to change all mail items to have the "do not autoarchive" option set? Or are you just giving an example on how to find the setting?
Upon checking just now though, the subfolders themselves are set for "do not autoarchive" which is the default setting for newly created subfolders.
Even though I ticked the box to "Include items with 'do not autoarchive' checked" could the subfolder settings be the issue do you think?
Sounds like it could be the folder settings.
If I recall correctly there is a setting in the folder settings for archiving specific folder as per general rule or parent folder.
I doubt I will get time to check it tomorrow or Friday but might be able to over the weekend.
Rob
If I recall correctly there is a setting in the folder settings for archiving specific folder as per general rule or parent folder.
I doubt I will get time to check it tomorrow or Friday but might be able to over the weekend.
Rob
ASKER
Ok so if I am understanding you correctly, the folder archive settings will override manual archive settings and prevent the files from being archived unless they are all modified?
Just taken a look at my Outlook and have the following properties: (Right click folder, Properties, AutoArchive tab)
Inbox - Set to Archive using the default settings
Subfolder - Set to Archive using the default settings
Subsubfolder - Set to Do Not archive items in this folder
Eventhough the last one is set to Do Not archive contents of this folder, they get archived eventhough the "Include items with 'do not autoarchive' checked" is NOT ticked!! Hows that for bizarre?
In the AutoArchive settings, there isn't an option for "Include items with 'do not autoarchive' checked".
Thanks
Rob H
Inbox - Set to Archive using the default settings
Subfolder - Set to Archive using the default settings
Subsubfolder - Set to Do Not archive items in this folder
Eventhough the last one is set to Do Not archive contents of this folder, they get archived eventhough the "Include items with 'do not autoarchive' checked" is NOT ticked!! Hows that for bizarre?
In the AutoArchive settings, there isn't an option for "Include items with 'do not autoarchive' checked".
Thanks
Rob H
ASKER
Yeah the behaviour is totally not consistent and in my opinion, buggy.
And I am pretty sure the *AUTO*archive folder settings are not acknowledged by a manual archive operation performed by the user as they are two different operations.
There doesn't appear to be an answer to the problem other than manually scouring the inbox and subfolders and moving the emails it misses. :(
And I am pretty sure the *AUTO*archive folder settings are not acknowledged by a manual archive operation performed by the user as they are two different operations.
There doesn't appear to be an answer to the problem other than manually scouring the inbox and subfolders and moving the emails it misses. :(
ASKER CERTIFIED SOLUTION
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ASKER
This is the most complete explanation of my issue that I could find.
Did not fix my issue and I used Solution to find out.
ASKER
@spike_groover: could you give a more detailed explanation of what your issue is? Or perhaps open your own thread if its too different from this one?
Open the item and select properties from the File Menu. Towards the bottom, tick box for "Do not Autoarchive this item".
If this is ticked, you will have to tick the box for "Include items with "Do Not Autoarchive" checked" in the Archive window.
Thanks
Rob H