Time Warner Cable Question...
Posted on 2011-09-12
My girlfriend opened her Time Warner cable bill today and there was about $100 dollars in "On Demand" movie rental charges tallied up on the bill, all of them for Adult channels. Her 17 year son says he didn't order the movies, and we want to believe him, but are both suspicious naturally. Is there a way for them to track what Receiver the movies were ordered from since each T.V. in the house has a Receiver associated with it?
At first, I thought someone may have compromised her account online, however Time Warner says the movies were not ordered online, that they were ordered from the T.V. How would you troubleshoot these charges and would it be possible to determine what receiver they were ordered from? Your input is greatly appreciated.