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shared email account

Dear professionals,

I run a small business with one employee. He has an exchange email account and I have an exchange email account under out direct names.  Our business is mainly contacting education providers and place students. We need to have a shared account that we can use both with same permissions where I can see what he receives and sends and he can see what I receive and send. We all use outlook and exchange 2010. any idea for this ?
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AussieSilver
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AussieSilver
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1 Solution
 
Miguel Angel Perez MuñozCommented:
Create a shared mailbox and give permissions to the users as needed. This may help you: http://atthedatacenter.wordpress.com/2010/09/28/create-a-shared-mailbox-in-microsoft-exchange-2010-and-add-to-owa/
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Hendrik WieseCommented:
Hi,

This is easy in exchange 2010, please refer to the following link for steps to setup your shared mailbox:

http://atthedatacenter.wordpress.com/2010/09/28/create-a-shared-mailbox-in-microsoft-exchange-2010-and-add-to-owa/

Please let me know should you require any additional info?
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AussieSilverAuthor Commented:
Thanks for this. I actually use a hosted exchange server and pay annual subscription. any other solution?
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AussieSilverAuthor Commented:
any ideas guys :)
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Hendrik WieseCommented:
Please refer to the following link. As per Microsoft this is a by-product in which you cannot convert mailboxes to shared mailboxes using the GUI as it is made available as a powershell option.

http://community.office365.com/en-us/f/158/t/4213.aspx

Hope this helps
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AussieSilverAuthor Commented:
Thanks. Is there any workaround ? I need an email that can be accessed by two persons.
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Hendrik WieseCommented:
The only thing that I can suggest is to setup a new mail account and log a call with your account manager at Microsoft to grand both users full access to the mailbox.
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Hendrik WieseCommented:
I think you can also convert a public folder into a shared mailbox, not sure about the steps at the moment but your account manager should also be able to assist with that
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Hendrik WieseCommented:
HA!!!

I found it. You can setup a shared mailbox. Please refer to the following link for more info:

http://help.outlook.com/en-us/140/ee441202.aspx

Hope this helps!!!
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AussieSilverAuthor Commented:
Immm,

I will contact the exchagne provider and see if hey can do it. how about creating another email and to be shared by two ?
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Hendrik WieseCommented:
To do that you will have to setup permissions on the email account. As stated above:

The only thing that I can suggest is to setup a new mail account and log a call with your account manager at Microsoft to grand both users full access to the mailbox.
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AussieSilverAuthor Commented:
"To do that you will have to setup permissions on the email account. As stated above:"

Do I have to add the new email account separately in each machine if a grant full permission for each user?
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Hendrik WieseCommented:
No you will just add the account to your outlook profile by doing the following:

1. Click on File and then select Account Settings > Account Settings
2. Double click on the email account
3. Click More Settings
4. Select the Advanced Tab
5. Now click on Add.. to add the account to your outlook profile
6. Click OK
7. Click Next and Finish
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AussieSilverAuthor Commented:
Thanks.

Regarding the public folders. If i create it from the exchange manger , should it reflect automatically in outlook ? or what ?
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AussieSilverAuthor Commented:
"No you will just add the account to your outlook profile by doing the following:

1. Click on File and then select Account Settings > Account Settings
2. Double click on the email account
3. Click More Settings
4. Select the Advanced Tab
5. Now click on Add.. to add the account to your outlook profile
6. Click OK
7. Click Next and Finish"

I have tried this but it can only recieve emails, how about if I and my employee  want to send and receive ?
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Hendrik WieseCommented:
Just a thought. You should use Remote PowerShell to run the commands and create the shared mailbox. You can read more about it here: http://360on365.com/2011/02/04/remote-powershell-to-exchange-2010-in-office365/
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Hendrik WieseCommented:
You would need to complete the setup as mentioned above from http://help.outlook.com/en-us/140/ee441202.aspx using the Remote PowerShell, this would be the best way of creating the shared mailbox and ensuring that the permissions is correct so you can send and receive.
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Hendrik WieseCommented:
You can also refer to the following post to setup the send permissions. http://community.office365.com/en-us/f/160/p/932/10299.aspx
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