Solved

internet connect problem

Posted on 2011-09-13
7
440 Views
Last Modified: 2013-12-09
I have a computer thats not connectiong to the internet here is the info about it:   I can remote to it but that's about it.


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator.LOTUSPROPERTYSE>netstat -a -n

Active Connections

  Proto  Local Address          Foreign Address        State
  TCP    0.0.0.0:135            0.0.0.0:0              LISTENING
  TCP    0.0.0.0:445            0.0.0.0:0              LISTENING
  TCP    0.0.0.0:33145          0.0.0.0:0              LISTENING
  TCP    127.0.0.1:5152         0.0.0.0:0              LISTENING
  TCP    192.168.100.145:139    0.0.0.0:0              LISTENING
  TCP    192.168.100.145:33145  192.168.100.100:48401  ESTABLISHED
  UDP    0.0.0.0:445            *:*
  UDP    0.0.0.0:500            *:*
  UDP    0.0.0.0:1025           *:*
  UDP    0.0.0.0:1026           *:*
  UDP    0.0.0.0:4500           *:*
  UDP    127.0.0.1:123          *:*
  UDP    127.0.0.1:1027         *:*
  UDP    127.0.0.1:1043         *:*
  UDP    127.0.0.1:1112         *:*
  UDP    127.0.0.1:1202         *:*
  UDP    127.0.0.1:1900         *:*
  UDP    192.168.100.145:123    *:*
  UDP    192.168.100.145:137    *:*
  UDP    192.168.100.145:138    *:*
  UDP    192.168.100.145:1900   *:*

C:\Documents and Settings\Administrator.LOTUSPROPERTYSE>ping www.yahoo.com

Pinging any-fp3-real.wa1.b.yahoo.com [98.137.149.56] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 98.137.149.56:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:01:41 AM, on 9/13/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\system32\logon.scr
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\cmd.exe
C:\Documents and Settings\Administrator.LOTUSPROPERTYSE\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = 
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = lotuspropertyservices.local
O17 - HKLM\Software\..\Telephony: DomainName = lotuspropertyservices.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{0A62BD42-4534-4E75-944D-A983BAEABB83}: NameServer = 192.168.100.100
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = lotuspropertyservices.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{0A62BD42-4534-4E75-944D-A983BAEABB83}: NameServer = 192.168.100.100
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = lotuspropertyservices.local
O17 - HKLM\System\CS2\Services\Tcpip\..\{0A62BD42-4534-4E75-944D-A983BAEABB83}: NameServer = 192.168.100.100
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: B-Service - Unknown owner - C:\Documents and Settings\dee ann\Local Settings\Temporary Internet Files\Content.IE5\AVM5HO74\B-Service.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

Open in new window

0
Comment
Question by:vrosas_03
  • 3
  • 3
7 Comments
 
LVL 3

Accepted Solution

by:
shbasm earned 375 total points
ID: 36528078
make sure about  nat configuration on your isp router  !!
0
 
LVL 19

Assisted Solution

by:Miguel Angel Perez Muñoz
Miguel Angel Perez Muñoz earned 125 total points
ID: 36528081
Has default gateway?
0
 
LVL 3

Assisted Solution

by:shbasm
shbasm earned 375 total points
ID: 36528085
after checking nat make sure threre is internet access on the router check status of dsl led
ant internet led
0
Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

 
LVL 3

Assisted Solution

by:shbasm
shbasm earned 375 total points
ID: 36528099
make sure about dns configuration on isp router
connect your pc directly to the router your pc will get an ip if threre is dhcp on the router
otherwise put the currect ip settings on pc and check if you can access internet
0
 

Author Comment

by:vrosas_03
ID: 36528191
Thanks for the help.  I checked the default gateway and it in the tcp/ip configuration and it had the same ip for the dns server and the gateway.  So I figured the gateway was probably the same as that of the dns server and so I changed it and it worked.    Although I still don't see port 80 on the netstat.
0
 

Author Comment

by:vrosas_03
ID: 36528218
I was thinking that might be the problem that port 80 was being blocked somehow
0
 

Author Closing Comment

by:vrosas_03
ID: 36528276
I guess someone typed in the wrong gateway address as it was pointing to the server so the problem was easier to solve than I thought.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Suggested Solutions

PRTG Network Monitor lets you monitor your bandwidth usage, so you know who is using up your bandwidth, and what they're using it for.
David Varnum recently wrote up his impressions of PRTG, based on a presentation by my colleague Christian at Tech Field Day at VMworld in Barcelona. Thanks David, for your detailed and honest evaluation!
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now