Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 520
  • Last Modified:

internet connect problem

I have a computer thats not connectiong to the internet here is the info about it:   I can remote to it but that's about it.


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator.LOTUSPROPERTYSE>netstat -a -n

Active Connections

  Proto  Local Address          Foreign Address        State
  TCP    0.0.0.0:135            0.0.0.0:0              LISTENING
  TCP    0.0.0.0:445            0.0.0.0:0              LISTENING
  TCP    0.0.0.0:33145          0.0.0.0:0              LISTENING
  TCP    127.0.0.1:5152         0.0.0.0:0              LISTENING
  TCP    192.168.100.145:139    0.0.0.0:0              LISTENING
  TCP    192.168.100.145:33145  192.168.100.100:48401  ESTABLISHED
  UDP    0.0.0.0:445            *:*
  UDP    0.0.0.0:500            *:*
  UDP    0.0.0.0:1025           *:*
  UDP    0.0.0.0:1026           *:*
  UDP    0.0.0.0:4500           *:*
  UDP    127.0.0.1:123          *:*
  UDP    127.0.0.1:1027         *:*
  UDP    127.0.0.1:1043         *:*
  UDP    127.0.0.1:1112         *:*
  UDP    127.0.0.1:1202         *:*
  UDP    127.0.0.1:1900         *:*
  UDP    192.168.100.145:123    *:*
  UDP    192.168.100.145:137    *:*
  UDP    192.168.100.145:138    *:*
  UDP    192.168.100.145:1900   *:*

C:\Documents and Settings\Administrator.LOTUSPROPERTYSE>ping www.yahoo.com

Pinging any-fp3-real.wa1.b.yahoo.com [98.137.149.56] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 98.137.149.56:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:01:41 AM, on 9/13/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\system32\logon.scr
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\cmd.exe
C:\Documents and Settings\Administrator.LOTUSPROPERTYSE\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = 
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = lotuspropertyservices.local
O17 - HKLM\Software\..\Telephony: DomainName = lotuspropertyservices.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{0A62BD42-4534-4E75-944D-A983BAEABB83}: NameServer = 192.168.100.100
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = lotuspropertyservices.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{0A62BD42-4534-4E75-944D-A983BAEABB83}: NameServer = 192.168.100.100
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = lotuspropertyservices.local
O17 - HKLM\System\CS2\Services\Tcpip\..\{0A62BD42-4534-4E75-944D-A983BAEABB83}: NameServer = 192.168.100.100
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: B-Service - Unknown owner - C:\Documents and Settings\dee ann\Local Settings\Temporary Internet Files\Content.IE5\AVM5HO74\B-Service.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

Open in new window

0
vrosas_03
Asked:
vrosas_03
  • 3
  • 3
4 Solutions
 
shbasmCommented:
make sure about  nat configuration on your isp router  !!
0
 
Miguel Angel Perez MuñozCommented:
Has default gateway?
0
 
shbasmCommented:
after checking nat make sure threre is internet access on the router check status of dsl led
ant internet led
0
What Kind of Coding Program is Right for You?

There are many ways to learn to code these days. From coding bootcamps like Flatiron School to online courses to totally free beginner resources. The best way to learn to code depends on many factors, but the most important one is you. See what course is best for you.

 
shbasmCommented:
make sure about dns configuration on isp router
connect your pc directly to the router your pc will get an ip if threre is dhcp on the router
otherwise put the currect ip settings on pc and check if you can access internet
0
 
vrosas_03Author Commented:
Thanks for the help.  I checked the default gateway and it in the tcp/ip configuration and it had the same ip for the dns server and the gateway.  So I figured the gateway was probably the same as that of the dns server and so I changed it and it worked.    Although I still don't see port 80 on the netstat.
0
 
vrosas_03Author Commented:
I was thinking that might be the problem that port 80 was being blocked somehow
0
 
vrosas_03Author Commented:
I guess someone typed in the wrong gateway address as it was pointing to the server so the problem was easier to solve than I thought.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Improve Your Query Performance Tuning

In this FREE six-day email course, you'll learn from Janis Griffin, Database Performance Evangelist. She'll teach 12 steps that you can use to optimize your queries as much as possible and see measurable results in your work. Get started today!

  • 3
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now