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I cannot delete e-mails from IMAP accounts in outlook 2007.

Posted on 2011-09-13
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Last Modified: 2012-05-12
Hi,
I cannot delete e-mails from IMAP accounts in outlook 2007.

There are four IMAP accounts setup in outlook 2007 on an XP machine.
The accounts are working ok (they send and receive messages ok) but I cannot delete any mesages in their inbox.

I have tried deleting the .pst files, reinstalling outlook and removing and adding the accounts.

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Question by:RSA001
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3 Comments
 
LVL 7

Expert Comment

by:XLITS
ID: 36528115
1. Select an IMAP folder such as your Inbox.

2. Click Edit and mouseover Purge.

3. Select to Purge from the selected folder, from the current account, or from all IMAP accounts.

4. When the confirmation box appears, click Yes.
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Author Comment

by:RSA001
ID: 36528411
Thanks XLITS,

That works great. Is there any way to automatically purge the deleted e-mails from the IMAP accounts in outlook ?

Thanks
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LVL 7

Accepted Solution

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XLITS earned 500 total points
ID: 36528441
Not that I know of.  It's kind of a strange way to handle these deleted emails, but that's the only way I've figured out how to remove them.
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