[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

isuue with outlook and sage

Posted on 2011-09-13
4
Medium Priority
?
2,228 Views
Last Modified: 2012-05-12
having an issue with sage micropay sending out payslips from outlook. Keep getting "a program is trying to access email information stored in outlook" error. Have been onto sage support and they say it's an outlook error.

Searched everywhere hopefully someone here will have an answer.
0
Comment
Question by:gerpaqit
  • 3
4 Comments
 
LVL 10

Expert Comment

by:CSIPComputing
ID: 36528743
This is by design, and is a security setting designed to protect you from viruses such as "I love you" etc...

There are workarounds to allow particular programs to have access, or to turn off the warnings completely.

This link refers to Outlook 2007, but I am sure there will be similar settings for Outlook 2010
http://office.microsoft.com/en-us/outlook-help/i-get-warnings-about-a-program-accessing-e-mail-address-information-or-sending-e-mail-on-my-behalf-HA001229943.aspx
0
 

Author Comment

by:gerpaqit
ID: 36529217
I had found the article about progamatic access via the trust centre settings. However the options under this are all greyed out. The anti-virus in use is sophos just in case this may be causing the issue.
0
 
LVL 10

Accepted Solution

by:
CSIPComputing earned 2000 total points
ID: 36542413
If your Sophos is up to date, and your Windows Security Center isn't complaining that your antivirus is up to date, then it is possible that the settings are greyed-out because your computer is controlled by an Active Directory Group Policy (stopping you changing them), or an Exchange Server policy, or you don't have Administrator Rights.

Do any of these ring a bell?
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As the Marketing Director for the company I work for, time is a commodity that I have relatively little of.  My time is divided between coaching my team, creating a direction for our company's future AND actually getting stuff done.  As a result, I …
Online collaboration is quickly becoming embedded in the workplace, and its benefits are tangible. See what the current landscape looks like and what the future holds for collaboration tools and the future of work.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Are you ready to place your question in front of subject-matter experts for more timely responses? With the release of Priority Question, Premium Members, Team Accounts and Qualified Experts can now identify the emergent level of their issue, signal…

868 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question