Solved

Problem when restoring an individual Exchange mailbox with BE 2010?

Posted on 2011-09-13
17
1,843 Views
Last Modified: 2013-12-01
Hello,

I have a problem with restoring a mailbox from GRT backup.

I get the following error:

V-79-57344-4612 - The path (c:\temp) on the media server for staging temporary data when restoring individual items must be on an NTFS volume that is local to the media server. Edit the properties for the restore job, and under Settings, click Advanced. Change the path, and then submit the job again.


My path C:\temp is local and NTFS so why this error?

Regards,

Ron
0
Comment
Question by:cdron
17 Comments
 
LVL 15

Expert Comment

by:It breaks therefore I am
ID: 36529437
Hi , In BEW go to Tools , Options and under Job Defaults go to Restore and Make sure the path for GRT is set to c:\temp. This also applies to Microsoft Exchange , also under Job Defaults.
0
 

Author Comment

by:cdron
ID: 36529457
That's the problem. The location IS C:\Temp.
It is NTFS and there is enough space.
0
 
LVL 15

Expert Comment

by:It breaks therefore I am
ID: 36529492
In both places ? See following screen shots:

GRT1.tiff
GRT2.tiff
0
 

Author Comment

by:cdron
ID: 36529566
Yep anywhere I could find GRT
0
 
LVL 15

Expert Comment

by:It breaks therefore I am
ID: 36529601
The only other thing I can think is that the Service account for Backup Exec does not have rights to create files in c:\temp.
0
 

Author Comment

by:cdron
ID: 36529608
It's a domain admin and I put Full Access rights on C:\temp for Domain Admin group
0
 
LVL 15

Expert Comment

by:It breaks therefore I am
ID: 36529629
When you do a restore using GRT the Database is staged to disk, this means that if you have a 50Gb database and want to restore 5Kb of email data it writes the database to disk retreives and restores the 5Kb data and then removes the temporary 50Gb file in c:\temp so make sure that you have enough disk space in c:\ , you could even get a USB disk and format it with NTFS and set this as the staging area. Sorry if this is sounding insultingly  obvious...
0
 

Author Comment

by:cdron
ID: 36529645
Yes, I know how it works :). That's the problem....otherwise I wouldn't have posted this error.
0
What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

 
LVL 13

Expert Comment

by:notacomputergeek
ID: 36530610
The account used to do a GRT must be unhidden. Go into AD and make sure the account does not have "Hide" checked when doing the restore. You can hide it again after you're done.
0
 
LVL 10

Expert Comment

by:prashant9885
ID: 36535171
0
 

Accepted Solution

by:
cdron earned 0 total points
ID: 36535201
I solved the problem.
I seemed to recall that a restore of a GRT backup from tape is not possible.
You have to make a backup-to-disk for that.

So I choose to restore in a recovery database and then put all the mail back through exchange powershell in de production maildatabase.

- Create database
http://technet.microsoft.com/en-us/library/ee332321.aspx

- Restore database from tape to recovery database.

- Restore mailbox through exchange powershell
http://technet.microsoft.com/en-us/library/bb125218.aspx

This worked for me.

Thanks for the help
0
 

Author Closing Comment

by:cdron
ID: 36558721
I was able to restore the mailbox...problem solved1
0
 
LVL 15

Expert Comment

by:It breaks therefore I am
ID: 36535221
Hi, That is not correct. You can perform a GRT restore from Tape and sadly I have done it many times, if I deploy a new Exchange 2010 MB with BEW I will not move mailboxes onto it until I can back up and restore sucesfully from either the database or brick level. I do this because I know the nature of Backup Exec and the type of issues you get with it. GRT means that you do not have to use an RD so what you have done here is a work around rather than a solution.

0
 
LVL 1

Expert Comment

by:dbprogmr
ID: 36939916
johan_strange, can you explain in detail how you are able to accomplish this?
0
 
LVL 15

Expert Comment

by:It breaks therefore I am
ID: 36940559
Can you open a new question. If you are having issues post any errors you get
0
 

Author Comment

by:cdron
ID: 36941032
Sorry, I didn't drop the solution. Didn't have time when I solved it.

The solution is to restore in a recovery database.
So create an empty store en restore to that store.
From there it's easy to extract the mailbox through Powershell to a PST file.

Regards,

Ron
0
 

Author Comment

by:cdron
ID: 36941289
Sorry. I see that I did drop a solution. You call it a workaround.
That's fine with me.

I will look into the GRT backup or brick level when I have time.

It's not really urgent for me now because we lifted our mail retension to 60 days.
So I can go 2 monhts back if someone misses an email.

Regards,

Ron
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

Utilizing an array to gracefully append to a list of EmailAddresses
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now