Solved

All Files are now hidden

Posted on 2011-09-13
2
251 Views
Last Modified: 2012-08-14
I have a laptop with Windows XP Media Center Edition on it that got seriously infected. I have run Superantispyware and Malwarebytes several times until I got clean scans on both. The problem I have is that all files and folders on the C drive look like hidden files except for Superantispyware and Malwarebytes which I recently installed. The only way that I was able to get the files and folders to appear was to change the setting to "View hidden files and folders." Even after that the files and folders looked like the same shadows of regular hidden files. Also, there is nothing on my All Programs menu except the recently installed Superantispyware and Malwarebytes. Please advise.

Thank you!

Robert
0
Comment
Question by:Robert Ehinger
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 23

Accepted Solution

by:
Brian Gee earned 500 total points
ID: 36529702
One of our experts has written an extensive article that covers the issues you have noted (and more) with recommended fixes.

http://www.experts-exchange.com/A_6209.html
0
 
LVL 10

Expert Comment

by:Jim-R
ID: 36530291
That member would be rpgamergirl.  Hopefully you haven't deleted all your temp files yet.  This would make your recovery somewhat easier.  

Fortunately for you, this is a common malware with a few different faces that a few people have put some good hard work into fixing by scripting, registry imports and some step by step instructions for you to follow.

Good luck, and remember to be patient, read carefully, pay attention to detail and you should be OK.
0

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question