Print SSRS reports from using RDP and the layout is corrupted
Dear all
We are working with Microsoft Dynamics GP 10 and Windows Server 2008 R2 as our Terminal server.
All our clients are using RDP to run GP.
If I run GP locally on my machine and Print any report using SSRS, all printed papers are correct from the perspective of layout and margins
If I print the same report using RDP and the same Printer the printed paper is totally corrupted in the layout
Please I need your advice.
Thanks,
We are working with Microsoft Dynamics GP 10 and Windows Server 2008 R2 as our Terminal server.
All our clients are using RDP to run GP.
If I run GP locally on my machine and Print any report using SSRS, all printed papers are correct from the perspective of layout and margins
If I print the same report using RDP and the same Printer the printed paper is totally corrupted in the layout
Please I need your advice.
Thanks,
Could it be that the reports use some fonts that are installed on the client machine but not on the server? What happens if you print something else (non-SSRS)?
ASKER
can you tell me how to check this?
have a look at the C:\Windows\Fonts folder on server and client and compare them. actually i am not familiar with GP at all but maybe there are some fonts that you can connect to GP by their names.
ASKER
ok i will and let you known
thanks,
thanks,
ASKER
i dont know how to add fonts in windows server 2008 R2
please advice.
please advice.
ASKER
i will check and let you know
ASKER
it didnt work?
do you have any other idea that can help me with.
thanks
do you have any other idea that can help me with.
thanks
do you have identical printer drivers installed locally and on the server?
ASKER
np printers installed on the server, only on the client?
ASKER
when i print from the client it is working very good
but i went to RDP and then print from it the same document and same printer the layout is changed
thanks
but i went to RDP and then print from it the same document and same printer the layout is changed
thanks
ASKER
any help?
No printers on the server you said. Is this network printer or locally attached printer? Anyway you should definitely install the printer driver on the server.
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ASKER