?
Solved

Print SSRS reports from using RDP and the layout is corrupted

Posted on 2011-09-13
15
Medium Priority
?
300 Views
Last Modified: 2012-05-12
Dear all
We are working with Microsoft Dynamics GP 10 and Windows Server 2008 R2 as our Terminal server.
All our clients are using RDP to run GP.
If I run GP locally on my machine and Print any report using SSRS, all printed papers are correct from the perspective of layout and margins
If I print the same report using RDP and the same Printer the printed paper is totally corrupted in the layout
Please I need your advice.
Thanks,
0
Comment
Question by:RamzyNEbeid
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 9
  • 6
15 Comments
 

Author Comment

by:RamzyNEbeid
ID: 36534214
please i need help
0
 
LVL 16

Expert Comment

by:The_Kirschi
ID: 36535718
Could it be that the reports use some fonts that are installed on the client machine but not on the server? What happens if you print something else (non-SSRS)?
0
 

Author Comment

by:RamzyNEbeid
ID: 36535815
can you tell me how to check this?
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 16

Expert Comment

by:The_Kirschi
ID: 36535875
have a look at the C:\Windows\Fonts folder on server and client and compare them. actually i am not familiar with GP at all but maybe there are some fonts that you can connect to GP by their names.
0
 

Author Comment

by:RamzyNEbeid
ID: 36535885
ok i will and let you known
thanks,
0
 

Author Comment

by:RamzyNEbeid
ID: 36541092
i dont know how to add fonts in windows server 2008 R2

please advice.
0
 
LVL 16

Expert Comment

by:The_Kirschi
ID: 36541124
0
 

Author Comment

by:RamzyNEbeid
ID: 36541296
i will check and let you know
0
 

Author Comment

by:RamzyNEbeid
ID: 36555700
it didnt work?

do you have any other idea that can help me with.

thanks
0
 
LVL 16

Expert Comment

by:The_Kirschi
ID: 36555713
do you have identical printer drivers installed locally and on the server?
0
 

Author Comment

by:RamzyNEbeid
ID: 36555725
np printers installed on the server, only on the client?
0
 

Author Comment

by:RamzyNEbeid
ID: 36555726
when i print from the client it is working very good

but i went to RDP and then print from it the same document and same printer the layout is changed

thanks
0
 

Author Comment

by:RamzyNEbeid
ID: 36594723
any help?
0
 
LVL 16

Expert Comment

by:The_Kirschi
ID: 36594822
No printers on the server you said. Is this network printer or locally attached printer? Anyway you should definitely install the printer driver on the server.
0
 
LVL 16

Accepted Solution

by:
The_Kirschi earned 2000 total points
ID: 36594823
No printers on the server you said. Is this network printer or locally attached printer? Anyway you should definitely install the printer driver on the server.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question