I am working on a problem where the Laptop will not boot (BSOD F4) and this unit has a long history of viruses and corrupt software modules - it is time to punt and re-image the OS and install some AVs (Customer had an expired copy of Norton and thought she was protected - WRONG!!!).
The Laptop is an HP Pavilion Entertainment unit (DV6815nr) running Windows Vista. I recently received the System Restore CD from HP and I am set to go - Well, not yet. Long story short, before re-imaging the disk, I need to backup some key documents that the customer requires (Resumes, tax returns etc). I would like to use either BartsPE CD or the Ultimate Boot CD and I want to use NTBackup as the backup software as I will have to restore these files on the new image and NTBackup seems to be very supported with Windows Vista.
I know that the UBCD has backup software included, but they all appear to be of the 'imaging' format and I need the ability to collect and restore specific files, not the entire image.
The system does not seem to want to boot any CD, but DVDs seem to be OK (I am confirming that DVDs are working). Each time I attempt to boot a CD, the boot process appears to be in a 'CD read loop', which eventually times out.
I checked our EE KDB and did not find a solution to this question, but I am guessing that I did not word the question correctly, but I thought I would ask the 'cloud' to see if there is something I missed and hopefully get an answer.
Anyone have any information on how to add NTBackup to either/both BartsPE CD or Ultimate Boot CD?
Anyone have any input on the 'backup' software modules that come with the UBCD or BartsPE CD?
Anyone have any other suggestions besides the two I have listed - I am pretty much open to just about anything at this point?
Inquiring minds need to know,