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JeanHolton

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Need networking help

We are having problems in our building - internet access on only two of our ten computers on the first floor.  No internet access for computers on the second floor.  Second floor computers can map to the network.  The computers on the first floor cannot map to the network.

I brought in our phone service provider to check the router leading out to the internet - he says everything is ok with the router.  

I have re-sent every switch in the building; re-started the network - no luck.  What else can I try?  We have cat5 wiring.



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John Meggers
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JeanHolton

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No VLANS.  

The computers on the first floor cannot map drives to the network servers, which are located on the second floor.

Upon further examination, it looks like the internet and network connections are coming through one switch in the warehouse on the first floor.  We replaced the switch with one that we know works - did not resolve problem.

There are two computers on the first floor that can access the internet.  It looks like they are connected without going through the switch.  We would have to go up on a ladder to see.  We have a technician coming out today.
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Reason for choosing own response - I had a technician come in and he came up with the solution.