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Problem editing Task Lists in Gantt View

Posted on 2011-09-13
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Last Modified: 2012-05-12
Hello,

we have a problem in our sharepoint installation.

We can edit the assignmet of a task when using normal editing forms.
When using the gantt view, person cannot be edited (I can select out of the adress book). When leaving the row, the two arrows signalling the server communication stay very long. after a time there comes up an error, that the user does not exist - the same user can be added in form view.

What could be the problem? It occurs independent of using all users from the AD or using only users from a special sharepoint group.

Many thanks and best regards

RAlph
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Question by:maxworx
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3 Comments
 
LVL 9

Expert Comment

by:vaderj
ID: 37040947
Check your Alternate Access Mappings (under Central Admin, application management i believe)
If those look good, download http://ulsviewer.codeplex.com/
After you have that, recreate the error condition, and with the above mentioned program check (and filter) the newest modified logs located in:
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\LOGS

if you dont see anything in there, you can turn the log verbosity up in:
Central Administration => Operations => Diagnostic Logging
In Event Throttling, set the category to All, and the next two boxes to Audit Failure and Medium.
Then again recreate the error condition and check the newest logs in the logs directory
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Accepted Solution

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maxworx earned 0 total points
ID: 37056112
Hello Vaderj,

thanks for your reply so far.
We have analyzed the LDAP Lookup with Wireshark and have a more focused view on the problem now:

In the Active Directory, the display name is separated with a comma ",", e.g. "Smith, John".
When selecting this user out of the address book, Sharepoint writes the display name into the gantt-row.
What happens now, is that sharepoint seems to use the comma in the display name as a separator and searches for "John" only - with no result.

Any ideas how we can solve this?

Thanks and best regards

Ralph
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LVL 1

Author Closing Comment

by:maxworx
ID: 37555422
Found out the solution with debugging activities
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