Solved

Great Plains - Smart List Erroring on Export to Excel 2010

Posted on 2011-09-13
2
1,403 Views
Last Modified: 2013-12-11
I have recently installed Great Plains version 8 on a Windows 7 Professional (32 bit) OS with Office 2010. The smart list will run fine until you try an export it to Excel or Word and then you get an error message saying "Unexpected Error; Quiting". I've set the users permissions on the local machine to administrator and logged into GP as Sa and still get the error. Has anyone ran across this before and found a solution? Thanks.

I know this configuration works with GP 8, XP Pro, and Office 2003 - but I can't get it to work with GP 8, Windows 7, and Office 2010.
0
Comment
Question by:HLF_David
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 18

Accepted Solution

by:
Victoria Yudin earned 500 total points
ID: 36530584
Unfortunately, GP 8.0 is not supported on Windows 7, nor with Office 2010...so....you may be out of luck here.  However, here is what I would try: log into Windows as the local built-in administrator (note that this is not the same as a user in the administrators group) and first launch Excel, then go into GP and try the export again.  It may just work.  If so, this will most likely now work for other Windows users.  
0
 
LVL 1

Author Comment

by:HLF_David
ID: 36530624
Victoria,

I took your advice and it worked great. Thanks for the help!

This is what I did.
1. Logged into the computer as the local admin.
2. Lanched GP as SA
3. Ran Smart List - Export to Excel (it worked)
4. Logged off as local admin
5. Logged in as the domain user
6. Lanched GP as the domain user
7. Ran Smart List - Export to Excel (it worked)


0

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This code takes an Excel list of URL’s and adds a header titled “URL List”. It then searches through all URL’s in column “A”, looking for duplicates. When a duplicate is found, it is moved to the top of the list. The duplicate URL’s are then highlig…
In Part II of this series, I will discuss how to identify all open instances of Excel and enumerate the workbooks, spreadsheets, and named ranges within each of those instances.
Graphs within dashboards are meant to be dynamic, representing data from a period of time that will change each time the dashboard is updated with new data. Rather than update each graph to point to a different set within a static set of data, t…
Many functions in Excel can make decisions. The most simple of these is the IF function: it returns a value depending on whether a condition you describe is true or false. Once you get the hang of using the IF function, you will find it easier to us…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question