Solved

Sonicwall TZ180W possible firmware problem

Posted on 2011-09-13
6
1,231 Views
Last Modified: 2012-05-12
I have a Sonicwall TZ180W that has been giving me some intermittent problems recently but has been getting worse.  The "wrench" LED light is a solid amber.  When I boot the device into safemode, I have the option of booting the current firmware or the firmware with factory defaults.
Whenever I boot any of these options the device never comes back.  Any ideas?
0
Comment
Question by:Modog70
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 

Author Comment

by:Modog70
ID: 36530847
Just another note.  The Sonicwall stays in safe mode for about 2 minutes or so (wrench light blinking once every second) then I lose connectivity and wrnech light goes solid.  SW version is SonicOS Standard 3.9.1.4-52s.
0
 
LVL 8

Expert Comment

by:amatson78
ID: 36535899
It sounds as if the firmware has become corrupted. Have you tried downloading a fresh copy and upload it from the safemode menus?
0
 

Author Comment

by:Modog70
ID: 36536210
I haven't tried that yet.  I would still need to configure the device from scratch if that is the case right?
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 8

Expert Comment

by:amatson78
ID: 36536524
If u do not have a backup copy of the ssetting you will. It is recommended to update with factory defaults to clear firmware related issues.
0
 

Accepted Solution

by:
Modog70 earned 0 total points
ID: 36536907
I couldn't upload the new firmware so I called Sonicwall and they gave me an RMA.  Thanks for your help.
0
 

Author Closing Comment

by:Modog70
ID: 36558764
Vendor solved problem
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Network traffic routing plays key role in your network, if you have single site with heavy browsing or multiple sites, replicating important application data from your Primary Default Gateway ,you have to route your other network traffic from your p…
A 2007 NCSA Cyber Security survey revealed that a mere 4% of the population has a full understanding of firewalls. As business owner, you should be part of that 4% that has a full understanding.
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
If you're a developer or IT admin, you’re probably tasked with managing multiple websites, servers, applications, and levels of security on a daily basis. While this can be extremely time consuming, it can also be frustrating when systems aren't wor…

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question