Solved

Sonicwall TZ180W possible firmware problem

Posted on 2011-09-13
6
1,222 Views
Last Modified: 2012-05-12
I have a Sonicwall TZ180W that has been giving me some intermittent problems recently but has been getting worse.  The "wrench" LED light is a solid amber.  When I boot the device into safemode, I have the option of booting the current firmware or the firmware with factory defaults.
Whenever I boot any of these options the device never comes back.  Any ideas?
0
Comment
Question by:Modog70
  • 4
  • 2
6 Comments
 

Author Comment

by:Modog70
ID: 36530847
Just another note.  The Sonicwall stays in safe mode for about 2 minutes or so (wrench light blinking once every second) then I lose connectivity and wrnech light goes solid.  SW version is SonicOS Standard 3.9.1.4-52s.
0
 
LVL 8

Expert Comment

by:amatson78
ID: 36535899
It sounds as if the firmware has become corrupted. Have you tried downloading a fresh copy and upload it from the safemode menus?
0
 

Author Comment

by:Modog70
ID: 36536210
I haven't tried that yet.  I would still need to configure the device from scratch if that is the case right?
0
Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

 
LVL 8

Expert Comment

by:amatson78
ID: 36536524
If u do not have a backup copy of the ssetting you will. It is recommended to update with factory defaults to clear firmware related issues.
0
 

Accepted Solution

by:
Modog70 earned 0 total points
ID: 36536907
I couldn't upload the new firmware so I called Sonicwall and they gave me an RMA.  Thanks for your help.
0
 

Author Closing Comment

by:Modog70
ID: 36558764
Vendor solved problem
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

Suggested Solutions

Occasionally, we encounter connectivity issues that appear to be isolated to cable internet service.  The issues we typically encountered were reset errors within Internet Explorer when accessing web sites or continually dropped or failing VPN conne…
We sought a budget ($5,000) firewall solution that would provide all the performance we needed with no single point of failure.  Hosting a SAAS web application in our datacenter, it was critical that we find a way to keep connectivity up and inbound…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now