Solved

Exchange 2010 Active Sync

Posted on 2011-09-13
3
725 Views
Last Modified: 2012-05-12
Process of doing a transition from Exchange 2003 to Exchange 2010
So far three mailboxes have been moved and all three cell phones lost thier active sync connections - OWA is fine
Attempt to reconnect - Message - Your EAS account does nto have permission to synchronize with your current settings.
I know there is a Hotfix 937031 but unfortunatel when I go to Exchange System Manager - HTTP-Microsoft Server Active Sync -Properties - Access - then I am suppose to click the Authenication tab - but that tab is grayed out and unable to click
Customer wants the problem solved before moving the mailboxes - I say move the mailboxes and then solve that issue
Any suggestion on how to solve this Active Sync issues?
Wasn't active sync settings suppose to migrate with the mailbox?
Thank YOu
0
Comment
Question by:leoedwards
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 9

Accepted Solution

by:
bill_lynch earned 500 total points
ID: 36531211
Is this a typical install for Exchange 2010?
0
 

Author Comment

by:leoedwards
ID: 36531644
Yes this is a typical install - CAS, Transport, and Mailbox
LeoEdwards
0
 
LVL 9

Assisted Solution

by:bill_lynch
bill_lynch earned 500 total points
ID: 36531684
Active Sync Connects to the CAS server in Exchange 2010.  Check this link out:

http://blogs.technet.com/b/exchange/archive/2009/11/20/3408856.aspx

Has the active sync traffic been changed to the new cas server?
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question