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Word 2007 not loading under DM 5

I have the pro version installed. After clicking open, Hummingbird DM screen opens, I search for a known Word doc, 2002 version. It finds the doc on the library, when I try to open it I get a runtime 438 error object does not support property or method,  and options to END or DEBUG. I have found several things to try online, cmcmerge.dot and reome registry edits...none worked.

Any ideas?

Thanks!
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tbjbs
Asked:
tbjbs
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1 Solution
 
dmeerenCommented:
In Hummingbird DM you have to say that extension .xls needs to start Excel. If an extension is not defined, you will get this error.
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tbjbsAuthor Commented:
The odd thind is Excel works, but not word. I have added .xls .doc and .docx in hummingbird extensions.
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GrahamSkanRetiredCommented:
If you choose Debug, what do you see?
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tbjbsAuthor Commented:

Private Sub TmpDDE()
WordBasic.Call "DDE.DDEOpen", "C:\Documents and Settings\kbaxter\Application Data\Hummingbird\DM\Temp\DOCS-#1110623-v1-bulletmediation.DOC"
End Sub
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GrahamSkanRetiredCommented:
I have never heard of Hummingbird, but, according to my Wordbasic manual I think that the correct syntax should be:

WordBasic.Call DDE.DDEOpen("C:\Documents and Settings\kbaxter\Application Data\Hummingbird\DM\Temp\DOCS-#1110623-v1-bulletmediation.DOC")

There would have to be a module called DDE containing a Function named DDEOpen.

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tbjbsAuthor Commented:
I have made certain that the DDE settings are set on the Library Maintenance  Application DDE Settings on the server.

They are set to [DDE.DDEOpen [("%1")]

Thanks still not opening.
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dmeerenCommented:
What path did you define for doc and docx?
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tbjbsAuthor Commented:
2007:
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE12\WINWORD.EXE

2002:
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE
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GrahamSkanRetiredCommented:
Have you tried changing the syntax of the failing line?
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dmeerenCommented:
Still using 32 bit?

Is it not: C:\Program Files (x86)\Microsoft Office\Office12\Winword.exe?

And why use an old office for 2002 files? Office 2007 can open these files without a problem, and users must be pushed to save the new format.
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tbjbsAuthor Commented:
Still using Word 2002 in most places, wanting to get 2007 installed everywhere, need to get this issue resolved. It seems it will save to DM but not open older docs.

Any ideas?
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GrahamSkanRetiredCommented:
The syntax for the instruction is wrong. If you don't understand VBA, ask the person/organisation who supplied the code.
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tbjbsAuthor Commented:
I'll try to find where I can get the proper syntax from.
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GrahamSkanRetiredCommented:
I have suggested the proper syntax in my first comment.

I know Word VBA and the legacy Wordbasic. I just don't know anything about DM.

I suspect that it is a fault in the DM application, but if you can replace the code with my suggestion and it then runs further, you will have some evidence to present to the application providers. Mind you, if they have any level of competence, the text of failing code line alone should be enough.
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