Solved

Cannot do Windows updates, error 8024402F

Posted on 2011-09-13
9
1,119 Views
Last Modified: 2012-05-12
this a fresh install to a new computer, everything works fine except this. i have tried stopping and restarting windows updates with no avail, also i renamed the software distribution folder but the same folder reappears after i start windows updates.

Any help will be appreciated.
0
Comment
Question by:eddymel
9 Comments
 
LVL 47

Accepted Solution

by:
dstewartjr earned 250 total points
ID: 36532364
Run the System Update Readiness tool


http://www.microsoft.com/download/en/details.aspx?id=20858
0
 
LVL 47

Assisted Solution

by:dstewartjr
dstewartjr earned 250 total points
ID: 36532375
If needed, other versions here

http://support.microsoft.com/kb/947821
0
 
LVL 1

Author Comment

by:eddymel
ID: 36532636
Hi dstewartjr, i have installed the hotfixes that you sent me but nothing happens after the program finishes, i have restarted the computer to check but still the same problem.
0
 
LVL 47

Assisted Solution

by:dstewartjr
dstewartjr earned 250 total points
ID: 36533308
Ok, then try the steps here


http://support.microsoft.com/?kbid=836941
0
Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

 
LVL 10

Assisted Solution

by:Mohammed Rahman
Mohammed Rahman earned 83 total points
ID: 36533393
http://support.microsoft.com/?scid=kb%3Ben-us%3B971058&x=24&y=14

OR

Check if any security is applied on the router. Like, Filter Active X is enabled. Try disable it.
Any feature to block compressed files is turned ON. Turn it OFF

Try disable the Windows Defender and then update.
Also, try connect the internet cable directly to the computer (bpass router) if possible and see if that helps.

0
 
LVL 30

Assisted Solution

by:ded9
ded9 earned 83 total points
ID: 36534152
Uninstall your security software..reboot and then check windows updates

If possible upload checksur.log.





Ded9
0
 
LVL 3

Assisted Solution

by:TraJohnson
TraJohnson earned 84 total points
ID: 36535648
Did you try installing the latest root certificate update on the machine?  That can prevent windows updates from working also.

http://www.microsoft.com/download/en/details.aspx?id=26609
0
 
LVL 1

Author Comment

by:eddymel
ID: 36536173
i have try all of your suggestions and so far none of them has worked, im thinking to check the registry and see what i find. thanks for all your help and if you have more suggestion please let me know
0
 
LVL 1

Author Closing Comment

by:eddymel
ID: 36550941
the reason im awarding everyone the points is because your suggestions were ok, the reason why windows updates isn't working is because a crack was used to activate windows, that in time, screw up the system not letting me go through with the updates.
0

Featured Post

Free Gift Card with Acronis Backup Purchase!

Backup any data in any location: local and remote systems, physical and virtual servers, private and public clouds, Macs and PCs, tablets and mobile devices, & more! For limited time only, buy any Acronis backup products and get a FREE Amazon/Best Buy gift card worth up to $200!

Join & Write a Comment

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now