raffie613
asked on
Scan feature not working on network suddenly
I installed Symantec endpoint on our network, deployed it to all client machines, and then DHCP and scanner stopped working. Then I edited the firewall rule inside Endpoint to allow DHCP and everything worked well up until now. I am not sure if there was some sort of update to Symantec, or my SBS 2011 has some sort of network filter feature. But DHCP works fine, just can't get the scanner to send to any folder listed in the address book which is located on each individual computer C drive. Any ideas????
ASKER
DHCP IS working. I got that resolved a while ago as detailed in my question. Now just the scanner is unable to scan to folders suddenly after the issue was resolved the first time.
what version of sep are you running?
ASKER
12.1
i could not find anything related to your issue it might be a bug but i doubt it since it would be a pretty big bug.
Is this affecting all your clients or just some?
Is this affecting all your clients or just some?
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ASKER
only thing that worked
see this article
http://www.symantec.com/business/support/index?page=content&id=TECH102641