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Do I need to Novell Client install.
Do I need Novell Client installed on my Win2K3 server w/ Backupexec 12.5 in order for me to backup a Novell server?
ASKER
I've followed the instruction to installl the remote agent onto the novell server but when I do the "resources credentials", I get an "Access Denied".
Resources credentials where? From BE, if you have configured the RANW correctly and setup the advrtms.dat file, the server will show up under Netware Agents...
After installing, you need to create the Advrtms.dat file: http://www.symantec.com/business/support/index?page=content&id=HOWTO24142
This page additional information if you have problems: http://www.symantec.com/business/support/index?page=content&id=TECH38870 and here: http://www.symantec.com/business/support/index?page=content&id=TECH83381
After installing, you need to create the Advrtms.dat file: http://www.symantec.com/business/support/index?page=content&id=HOWTO24142
This page additional information if you have problems: http://www.symantec.com/business/support/index?page=content&id=TECH38870 and here: http://www.symantec.com/business/support/index?page=content&id=TECH83381
ASKER
Resources Credentials in BE, under the job properties. I did a "Test All" to see if I can access successfully. But still getting the "Access Denied" after doing all that was suggested from above.
Anything else that I can try?
Anything else that I can try?
Is the server showing up in Netware Agents? You need to make sure the username is in the format:
.<CN>.<OU>.<O>
For example:
.admin.ny.tree
.<CN>.<OU>.<O>
For example:
.admin.ny.tree
ASKER
If my format is
User- me
Tree- diamond
Context - house
will the username in BE be- me.diamond.house ??
User- me
Tree- diamond
Context - house
will the username in BE be- me.diamond.house ??
Sorry, I missed one in my example:
.<CN>.<OU>.<O>
For example:
.admin.ny.organization
Tree is not used. I'm not sure what you mean by context, as 'house' doesn't seem like a fully qualified context for a user... if 'house' is the O (organization) in the tree, and the user us directly under 'house', then the login would be:
.me.house
Note the period in front of 'me'....
.<CN>.<OU>.<O>
For example:
.admin.ny.organization
Tree is not used. I'm not sure what you mean by context, as 'house' doesn't seem like a fully qualified context for a user... if 'house' is the O (organization) in the tree, and the user us directly under 'house', then the login would be:
.me.house
Note the period in front of 'me'....
ASKER
I was able to test the account successful in the job properties. but when job ran last night, it failed and here is the error msg.
"Access is denied to Remote Agent. Check the login account for the specified device."
"Access is denied to Remote Agent. Check the login account for the specified device."
First, don't test this with a 'full' nightly backup job... set up a small job (one small directory) and watch it run so you know when it works....
You still have not answered my question above regarding seeing the server under the 'NetWare Agents' when you are setting up the job. I can ASSUME that's where you see it, but I want to make sure. When you choose what to backup, you should be able to see and expand the server under NetWare Agents, and see both NDS and server volumes.
What login account are you using? Does this account have admin rights? Doesn't that error have an error code after it?
You still have not answered my question above regarding seeing the server under the 'NetWare Agents' when you are setting up the job. I can ASSUME that's where you see it, but I want to make sure. When you choose what to backup, you should be able to see and expand the server under NetWare Agents, and see both NDS and server volumes.
What login account are you using? Does this account have admin rights? Doesn't that error have an error code after it?
ASKER
Ok, I see the server under "netware agent" and select what I want to backup. And then ran a credentials test again and here is the results (see attachment)
Novell-Error.PNG
Novell-Error.PNG
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ASKER
It's working now. ignore the credentials and ran a test backup of a small folder on the Novell server.
Thanks for the help.
Thanks for the help.
Although the BE RANW is EoL (http://www.symantec.com/business/support/index?page=content&id=TECH64429) it DOES still work....