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Question regarding accessing random server documents

Posted on 2011-09-13
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Last Modified: 2012-05-12
Hi,

Keep getting a user email me a screenshot of what they say they get crop up occasionly in the morning when trying to access word documents and sometimes excel documents on their Vista Business PC running office 2007.

The screenshot is literally Microsoft Word
"could not open \\server\ redirectedfolders\username\my documents\example.doc

The user has been getting it every couple of times a week I've already reinstalled office incase it's an office bug etc but can't think of what else as it's only happening for this user? and it's only at random times not consistenly.

anyone got any ideas of what else I could try?

Many Thanks in advance?
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Question by:CRL ltd
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BigBadWolf_000 earned 2000 total points
ID: 36533293
Does not seem like a Word issue. Seems like Folder Redirection is having a problem, check error logs
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