Solved

Question regarding accessing random server documents

Posted on 2011-09-13
1
174 Views
Last Modified: 2012-05-12
Hi,

Keep getting a user email me a screenshot of what they say they get crop up occasionly in the morning when trying to access word documents and sometimes excel documents on their Vista Business PC running office 2007.

The screenshot is literally Microsoft Word
"could not open \\server\ redirectedfolders\username\my documents\example.doc

The user has been getting it every couple of times a week I've already reinstalled office incase it's an office bug etc but can't think of what else as it's only happening for this user? and it's only at random times not consistenly.

anyone got any ideas of what else I could try?

Many Thanks in advance?
0
Comment
Question by:CRL ltd
1 Comment
 
LVL 14

Accepted Solution

by:
BigBadWolf_000 earned 500 total points
ID: 36533293
Does not seem like a Word issue. Seems like Folder Redirection is having a problem, check error logs
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I'm writing to share my clumsy experience in using this elegant tool so you can avoid every stupid mistake I made. (I leave it to the authorities to decide if this deserves a place in the Knowledge archives.)  Now that I am on the other side of my l…
The Selection object is designed for user interaction. It has a Range property, so it can be used in most places that a Range object can. Recorded macros must use the Selection because they are simply copying what the user is doing. A Range prope…
This video walks the viewer through the process of creating envelopes and labels, with multiple names and addresses. Navigate to the “Start Mail Merge” button in the Mailings tab: Follow the step-by-step process until asked to find the address doc…
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.

790 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question