Question regarding accessing random server documents
Posted on 2011-09-13
Keep getting a user email me a screenshot of what they say they get crop up occasionly in the morning when trying to access word documents and sometimes excel documents on their Vista Business PC running office 2007.
The screenshot is literally Microsoft Word
"could not open \\server\ redirectedfolders\username\my documents\example.doc
The user has been getting it every couple of times a week I've already reinstalled office incase it's an office bug etc but can't think of what else as it's only happening for this user? and it's only at random times not consistenly.
anyone got any ideas of what else I could try?
Many Thanks in advance?