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OpenManage Setup - Login Errors

Posted on 2011-09-13
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Last Modified: 2012-05-12
I have an older Dell PowerEdge 1650.  "Somebody" wiped and re-installed it with Windows Server 2003, but no Dell tools.  I tried to put in the latest OpenManage software.  Upon getting the login failures, I read the instructions more thoroughly and went through all the steps to create the self-signed certificate and install WinRM, and the HTTPS listener port.  Then I went from "Login Failed - Connection Error" to "Login Failed - Internal Error".

I've tried other versions of OM, no joy.  I tried an OM so old it couldn't see the disk array, which is what I need to control.  I've tried downloading the disk images, but every image is corrupted somehow.  I'm at a complete and total loss.

I need to manage the disk array.  How can I do this?
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Question by:prescott_college
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6 Comments
 
LVL 4

Assisted Solution

by:LHFoods
LHFoods earned 100 total points
ID: 36533262
In my experience certain versions of OpenManage work with specific hardware.  Be sure to check the version of OpenManage and make sure it is compatible with the server hardware you are running.
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LVL 11

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by:louisreeves
louisreeves earned 200 total points
ID: 36533994
Wow . Sounds like you took remote enablement seriously! Just soy you know you are supposed to bypass that error on the prerequisite check and just install open manage. Except not your server. 1650 is probably compatible with no later then version 5.0 if you go to drivers and downloads on support.Dell.com and put your service tag in, the systems management section had the array manager and the version of omsa you need.
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LVL 11

Assisted Solution

by:louisreeves
louisreeves earned 200 total points
ID: 36534010
Looks like open manage 4.4 will do the trick. Make sure everything is removed for Dell and then use 4.4 . I think that includes the storage manager. Dell supports this product even if the tag is expired . Support I'd limited to open manage questions but that's what your doing so give them a call. They can verify.
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LVL 14

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by:
charlestasse earned 200 total points
ID: 36538776
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Author Comment

by:prescott_college
ID: 36538930
I tried 5.5.0, I had the same problem...  :(
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LVL 14

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by:charlestasse
charlestasse earned 200 total points
ID: 36538944
try to access it from the server's IE browers via http://localhost:1311
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