Solved

slowness on exchange 2007 server

Posted on 2011-09-13
5
202 Views
Last Modified: 2012-06-22
I have a problem believe to be with an exchange server 2007. I have some users who for some unknown reasons are at a site who are experiencing slowness with outlook 2007. When they try to open outlook 2007 their machine freezes, those who have it open their machine locks up until they kill the outlook 2007 in the task manager. The weird thing is this is happening intermittantly to different users with no related pattern. One day one user could experience this and another day several users experience the issue. When this is happening once outlook is closed we could access everything else fine. Internet explorer, fileshare, apps that connect to different servers. So I have ruled out everything else but exchange.

I am a newbie to exchange and under perfmon the processor, disk and network are ok. Any hints or answers please.
0
Comment
Question by:techdrive
5 Comments
 
LVL 13

Expert Comment

by:5g6tdcv4
ID: 36533486
I would try opening the outlook client without addins and see if it helps
You can also run 'outlook.exe /rpcdiag' That will let you know how well the connection between outlook and exchange is roughly functioning
If that does not help try opening the clients account through webmail and see if there are any issues accessing mail or performance problems...if no issues there it is most likely a client side issue
0
 
LVL 9

Expert Comment

by:mmusurlian
ID: 36533683
0
 
LVL 11

Accepted Solution

by:
louisreeves earned 500 total points
ID: 36534026
Ok there is a kb out there for outlook prompts for credentials under certain network circumstances
http://support.microsoft.com/kb/956531
The reeason I say try this is it bypasses the autodiscover checks . This may help. Second is dns. Your dns for the clients need to be pointing to the server. Third latest office sp2 and echange rollips. These are the most common fixes. Last fix any network connection ie global catalog problems and ad replication. Try using owa. If it is slow the it's and exchange issue. If it's outlook then look at the fixes I outlined
L
0
 

Author Comment

by:techdrive
ID: 36566322
Actually I found that right clicking on your desktop, selecting the exchange icon on your system tray gave me the statistics I was looking for but thanks
0
 

Author Closing Comment

by:techdrive
ID: 37779963
good
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question