Solved

why my blackberry make auto calls?

Posted on 2011-09-13
8
455 Views
Last Modified: 2012-05-12
hello,

i have a serious problem with my blackberry 9700 bold, sometimes it makes automatic calls to my last dialing numbers and it continues like 4 times and it shows operation failed. I don't understand why the phone make auto calls to people????

Any idea to fix this.
0
Comment
Question by:World05
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 23

Expert Comment

by:Brian Gee
ID: 36533627
I would have to ask if these calls happen to be placed when the BlackBerry is in your pocket (known as "pocket dialing"). The answer for this is to click the left top-side button to lock the keypad so that no accidental calls can be placed without having clicked the left top-side button again to unlock the keypad.
0
 

Author Comment

by:World05
ID: 36533646
no, this calls are made automatically and the phone is on the Desk, nothing is on the phone, time to time he makes automatic calls, i don't understand why
0
 
LVL 23

Expert Comment

by:Brian Gee
ID: 36534241
Have you tried a battery pull yet? If not, take out the battery, leave it out for about two minutes and then place it back. See if the issue persists afterward.
0
 
LVL 14

Assisted Solution

by:Mike Sullivan
Mike Sullivan earned 150 total points
ID: 36534445
Hi World05,

If the battery pull suggested by yobri doesn't work, you may need to reflash the handset or have it replaced. You can reflash the handset by connecting it to a PC running Desktop Manager 6 which will automatically detect and upgrade the software version on the handset.

Hope this helps,

Mike
0
Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

 

Author Comment

by:World05
ID: 36535543
Hi guys, i actually reflash the phone by re-installing OS 6, is that what you call reflash the handset? I'm not sure but i re-install the OS, no auto calls until now, i'll let you updated once problem is resolved.
0
 
LVL 14

Expert Comment

by:Mike Sullivan
ID: 36535570
Hi World05,

Yes, that's reflashing :-)

Hope it solves the issue.

Mike
0
 
LVL 7

Accepted Solution

by:
zakar1a earned 350 total points
ID: 36536638
hi, a reflash should do it, a friend of mine had same problem and he reflashed the handset and everything is ok now :) please tell us the outcome of the reflash

good luck
0
 

Author Closing Comment

by:World05
ID: 36538105
goood until now ;)  no auto calls
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

1) Find the ~3’ USB cable and plug the small end into the BlackBerry. 2) Take the larger rectangle end of the USB cable and plug it into an available USB port on your laptop. (Note: Make sure your laptop is started up before you plug in your Blac…
Have you ever wondered if there is a way to get a message delivery receipt without interrogating the BlackBerry log files or using the Resource Kit tools? It is possible using this tip: When troubleshooting whether a BlackBerry is receiving email…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now