Solved

why my blackberry make auto calls?

Posted on 2011-09-13
8
461 Views
Last Modified: 2012-05-12
hello,

i have a serious problem with my blackberry 9700 bold, sometimes it makes automatic calls to my last dialing numbers and it continues like 4 times and it shows operation failed. I don't understand why the phone make auto calls to people????

Any idea to fix this.
0
Comment
Question by:World05
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 23

Expert Comment

by:Brian Gee
ID: 36533627
I would have to ask if these calls happen to be placed when the BlackBerry is in your pocket (known as "pocket dialing"). The answer for this is to click the left top-side button to lock the keypad so that no accidental calls can be placed without having clicked the left top-side button again to unlock the keypad.
0
 

Author Comment

by:World05
ID: 36533646
no, this calls are made automatically and the phone is on the Desk, nothing is on the phone, time to time he makes automatic calls, i don't understand why
0
 
LVL 23

Expert Comment

by:Brian Gee
ID: 36534241
Have you tried a battery pull yet? If not, take out the battery, leave it out for about two minutes and then place it back. See if the issue persists afterward.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 14

Assisted Solution

by:Mike Sullivan
Mike Sullivan earned 150 total points
ID: 36534445
Hi World05,

If the battery pull suggested by yobri doesn't work, you may need to reflash the handset or have it replaced. You can reflash the handset by connecting it to a PC running Desktop Manager 6 which will automatically detect and upgrade the software version on the handset.

Hope this helps,

Mike
0
 

Author Comment

by:World05
ID: 36535543
Hi guys, i actually reflash the phone by re-installing OS 6, is that what you call reflash the handset? I'm not sure but i re-install the OS, no auto calls until now, i'll let you updated once problem is resolved.
0
 
LVL 14

Expert Comment

by:Mike Sullivan
ID: 36535570
Hi World05,

Yes, that's reflashing :-)

Hope it solves the issue.

Mike
0
 
LVL 7

Accepted Solution

by:
zakar1a earned 350 total points
ID: 36536638
hi, a reflash should do it, a friend of mine had same problem and he reflashed the handset and everything is ok now :) please tell us the outcome of the reflash

good luck
0
 

Author Closing Comment

by:World05
ID: 36538105
goood until now ;)  no auto calls
0

Featured Post

[Webinar] Learn How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Last night I received a weird phone call, from a number I didn’t recognized.  I answered it and no one responded back so I hung up.   Didn’t look at my phone until my husband said “Your phone is doing something weird”.   I had what I’ll consider the…
A little while ago I had a need to reinstall a Blackberry Enterprise server in order to fix a particular problem.  As I did not know the existing certificate password I entered a new one which resulted in the Administration page displaying that it "…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question