Printer shows Server Offline on wireless laptops
Posted on 2011-09-13
I've been having trouble with our wireless laptops (some of the 300) for the last couple of months. The printers show Server Offline constantly when they are connected over wifi. The wifi connection is good access to network drives etc... but the printers on the win 7 clients say Server Offline... which of course it isnt. The print server is Windows Server 2008 R2 and the clients are Windows 7 64bit. The printers are a mixture of Kyocera FS-C5300DN's and FS-3900DN's.
The unusual thing is when we connect any of the laptops to the wired network all the printers come online within seconds and can print, and they can do so, WIRELESSLY, untill they put the laptop to sleep/shutdown/restart.
I am at a loss... I cannot work it out... is there a setting I have missed configuring on the print server for wireless? Something in group policy i need to enable?? I'm hoping one of you gurus can lend some assistance!
We are looking at spending some serious $$ on a xirrus solution if our cisco wireless isnt upto the task... Kinda stupid seeing our cisco solution is only 6 months old...