Solved

Published Outlook Form not Saving my Design Changes

Posted on 2011-09-14
6
294 Views
Last Modified: 2012-05-12
I have designed a custom form (post type) which enables our reception to log new clients.  All has gone well.  I have published the form on our Public Folders and when the calls are passed to staff, they can update the posted form and a record is kept of the outcome.

However....I wanted to tweak the form a little so I got rid of a field, changed the name of another field and resized a thrid field.  I saved the changed and republished it.

When you open the new form, the changes are all there and you can post the newly changed form.  When the staff member opens the form after being passed the call, they see the OLD version of the form.....with the data that was put in by reception but in the OLD format.  

I've tried to publish the form under a different name and it still bahaves the same....NEW form when you post but OLD form when you open up the same post afterwards.

I have also deleted my forms CACHE but still the same

Any ideas?
0
Comment
Question by:maidments
  • 5
6 Comments
 
LVL 47

Expert Comment

by:apache09
ID: 36539357
As the form also needs to be made available on each users PC
The old one will need to be removed from their forms library and the new one readded
0
 

Author Comment

by:maidments
ID: 36539593
Thanks for that but I'm not sure what you mean.  I went to a new user who has never opened the form and the new one appeared on creation then when it was posted, this user saw the old form version.  How do I remove the form from their forms library. There are two forms in the list of forms from the public folder I created. The second one was a newly published one which was the new style form and even that shows the old version after posting.  I published it as a different name just to try to get the old one forgotten.  It freaked me out when that one still showed the old format.
0
 

Author Comment

by:maidments
ID: 37136970
I am still having this problem.

Can anyone help me?
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 

Author Comment

by:maidments
ID: 37143996
Anyone?
0
 

Accepted Solution

by:
maidments earned 0 total points
ID: 37176295
I've solved it myself.  I didn't realise that when designing a form, there was a "Compose" version and a "Post" version in the form editor so the changed I made were only made on the "Compose" version.
0
 

Author Closing Comment

by:maidments
ID: 37196905
I worked it out myself after starting to create the form again from scratch.
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now