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Published Outlook Form not Saving my Design Changes

Posted on 2011-09-14
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Last Modified: 2012-05-12
I have designed a custom form (post type) which enables our reception to log new clients.  All has gone well.  I have published the form on our Public Folders and when the calls are passed to staff, they can update the posted form and a record is kept of the outcome.

However....I wanted to tweak the form a little so I got rid of a field, changed the name of another field and resized a thrid field.  I saved the changed and republished it.

When you open the new form, the changes are all there and you can post the newly changed form.  When the staff member opens the form after being passed the call, they see the OLD version of the form.....with the data that was put in by reception but in the OLD format.  

I've tried to publish the form under a different name and it still bahaves the same....NEW form when you post but OLD form when you open up the same post afterwards.

I have also deleted my forms CACHE but still the same

Any ideas?
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Question by:maidments
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6 Comments
 
LVL 47

Expert Comment

by:apache09
ID: 36539357
As the form also needs to be made available on each users PC
The old one will need to be removed from their forms library and the new one readded
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Author Comment

by:maidments
ID: 36539593
Thanks for that but I'm not sure what you mean.  I went to a new user who has never opened the form and the new one appeared on creation then when it was posted, this user saw the old form version.  How do I remove the form from their forms library. There are two forms in the list of forms from the public folder I created. The second one was a newly published one which was the new style form and even that shows the old version after posting.  I published it as a different name just to try to get the old one forgotten.  It freaked me out when that one still showed the old format.
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Author Comment

by:maidments
ID: 37136970
I am still having this problem.

Can anyone help me?
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Author Comment

by:maidments
ID: 37143996
Anyone?
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Accepted Solution

by:
maidments earned 0 total points
ID: 37176295
I've solved it myself.  I didn't realise that when designing a form, there was a "Compose" version and a "Post" version in the form editor so the changed I made were only made on the "Compose" version.
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Author Closing Comment

by:maidments
ID: 37196905
I worked it out myself after starting to create the form again from scratch.
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