Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Fireworks cannot resize an image

Posted on 2011-09-14
7
Medium Priority
?
346 Views
Last Modified: 2012-08-13
If I open an image in Fireworks CS3 and try to change the image size the numbers cannot be changed.

Its been OK for a long time but suddenly its not working.

Has anyone any ideas please?
Many thanks
John
0
Comment
Question by:johnhardy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
7 Comments
 
LVL 26

Expert Comment

by:David Brugge
ID: 36537767
I've never come across this behavior before and it's certainly a head scratcher.

I assume that this happens on all images that you open in fireworks and that there is no permissions problems with the files. That is to say, nothing has changed with your setup that might be suspect and that the problem is strictly with fireworks.

Whenever Photoshop or Fireworks starts acting goofy, the most likely cause is a corrupted preferences file. This file gets saved every time you close the program, so it is easy to get out of whack.

With Fireworks CS3 there is no reset key, you have to find the pref file and delete it and restart Fireworks.

On Windows machines, Fireworks preferences are stored in a file named Fireworks 9 Preferences.txt  or and on Macs it's named just Fireworks 9 Preferences.

The easiest way to locate it is to search on the term Fireworks 9 Preferences and delete it. When you restart the program, it will rebuild the pref file from scratch. You will then need to reset the preferences to your desired settings if they are different from the default settings.

Give this a try and let us know if it fixes your problem.
0
 

Author Comment

by:johnhardy
ID: 36553691
Sorry for no reply but I did not receive the normal notification.

As soon as I get onto that machine again I will give this a try.

Thanks

John
0
 
LVL 16

Expert Comment

by:glenn_1984
ID: 36555125
Also, can you resize ANY other file?
That will confirm where the problem is.
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 

Author Comment

by:johnhardy
ID: 36556783
Thanks I have checked and I cannot resize any image or resize the canvas
0
 

Author Comment

by:johnhardy
ID: 36556826
I then did a search for Fireworks 9 Preferences and could not find a result.
0
 
LVL 16

Accepted Solution

by:
glenn_1984 earned 2000 total points
ID: 36557686
Reinstall Fireworks
0
 

Author Closing Comment

by:johnhardy
ID: 36559669
Thank you for the suggestions.

Just of interest after I reinstalled I did not have to reset preferences. They had not changed.
Point of interest:
The first time I opened the new install of Fireworks I still could not change the image size. I closed and reopened and then I could change the image size.
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I. Introduction In a previous article (http://www.experts-exchange.com/Web_Development/Document_Imaging/A_6537-PaperPort-Upgrade-How-to-download-and-install-updated-versions-of-PaperPort-11-and-12.html) (now deprecated), I discussed how to upgrad…
In a previously published article (http://www.experts-exchange.com/articles/10331/Automatic-Duplex-Scanning-in-PaperPort-Versions-11-12-14.html) here at Experts Exchange, I explained how to achieve duplex (double-sided) scanning in Nuance's PaperPor…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question