Posted on 2011-09-14
I monitor several small Windows 2003 servers from afar. For all but one I use Remote Desktop Connection with static IP addresses. For one client who doesn't have, and doesn't want to pay for, a static IP, I decided to use GoToMyPC, which works fine.
However, yesterday we noticed that there were several new programs on the server and Symantec Endpoint Protection and Backup Exec were gone, as in uninstalled. The client is the only other person with the server password, and he didn't do it. No one else knows the credentials to access the server by GoToMyPC.
I changed the password on the server, but am at a loss as to how this could have happened. Anything else I should do?