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Possibly need to delete and re create a partition. Need Advice.

Posted on 2011-09-14
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Last Modified: 2012-05-12
We have an SBS 2003 server with 2 partitions. The OS is on C: and all of our files.shares are on E:

We are using a backup device from Datto (http://www.dattobackup.com)

Back ups on E: are not able to be restored. Basically the way it is supposed to work is  you mount the recovery point through the Datto box and simply browse and restore the files.

This works fine with C:

After weeks of the engineers at Datto working on this I have been told

"After further investigation, we have come to the conclusion that the partition table for this volume is corrupt and un readable or recoverable with our systems. If you would like to continue using our device, the best course of action to do would be to copy all of the data off of the partition, reformat it as a primary partition using NTFS and reload all data back onto it. Before doing this however, it would be best to stop the snaptovm agent. We believe this will resolve your issue going forward. I apologize for any inconvenience this may cause."

I guess my question is, does this sound correct. Also what are we talking about difficulty wise? I suppose it wouldn't be to tough for me to pull all the files on E: to an external however I am worried about something going wrong when deleting that partition and recreating it.

Any help is very much appreciated.

Thanks
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Question by:lgg733
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Subhashish Laha earned 2000 total points
ID: 36536805
DattoBackup use Storagecraft to perform Volume level backup. I have used Storagecraft Shadowprotect for backups and as they have mentioned that Partition table is corrupt. Then it is better to delete and redo the Partition after taking backup asap.

To verify that Paritition is corrupt, you can open Command prompt and run chkdsk in read-only mode for E volume. Chkdsk should report corruption on partition or Partition as RAW.

If C and E volumes are on same disk then be careful while deleting the E volume.
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Author Comment

by:lgg733
ID: 36536840
Thanks for the info. I can't say this(If C and E volumes are on same disk then be careful while deleting the E volume.) makes me feel super confident doing this though, haha. They are on the same disc. Is there anything I can do to minimize the chances of disaster?
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Expert Comment

by:Subhashish Laha
ID: 36536977
Make sure that you only delete E volume while deleting/re-creating the partition.

You should have recent backup of your C volume before deleting the E volume. Then you will be able recover the server in the event of disaster.

I hope DattoBackup provides the option to perform OS Volume restore on physical machine as Storagecraft provides the ability to perform Bare metal restore.
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Author Closing Comment

by:lgg733
ID: 36537794
Thanks a lot for the info.
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