Single User Attachment Problem Outlook 2010, Exchange 2007
Posted on 2011-09-14
I have a single user who when attaching PDF files sometimes (perhaps 1 in 5) when he hits the send button the attachment seems to go corrupt.
Every person who receives the file gets a 4 kb pdf that when it tries to open reads the following:
The operation failed. An object can not be found.
If he goes back, reopens the sent email, deletes the pdf and readds the same document a 2nd time and sends it off it works without problem.
At this point it's only happening on PDF files no other attachments are causing the problem.
I've deleted his outlook profile and rebuilt it from the ground up once and it has made no difference.
If I login to his machine using my profile/outlook settings it seems to work without problem, i can attach pdfs 10 or more without problem. However it could be very intermitent and i'm just getting lucky.
Also I've removed his antivirus and ran for a day and still had the same issue as well.
Any thoughts out there on what might be causing this?