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ibm server installation problem

Posted on 2011-09-14
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Last Modified: 2012-06-27
hi

i installaed windows server 2003 r2 in ibm x series server. after installing automatically usb keyboard and mouse not detecting. only ps/2 keyboard and mouse are working. again i tried for 3 or 4 times.  i tried in 4 servers but all of 4 servers having the same issue.

how to resolve this issue.
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Question by:ramachandraraju
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by:isaman07
ID: 36537503
Did you connect anything else but a keyboard or mouse on the server? Does it detect them? I think your USB is disabled for some reason in the bios.
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by:Darius Ghassem
ID: 36537507
How old is the server?
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by:ramachandraraju
ID: 36537964
after installation it will login at that time both keyboard and mouse are detecting. then drivers will install automatically. after that it will reboot automatically. after that its detecting till booting, once we got ctrl+alt+del, both are not working.

its a brand new server. IBM System x3400 M2.  in bois its not disabled.

i faced this type of issue in 4 sites, all are the same servers and same o/s.
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by:Darius Ghassem
ID: 36538100
Have you contacted IBM? With new servers you could have a potential issue which should be reported
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isaman07 earned 50 total points
ID: 36538270
You must have something like USB keyboard and mouse in your BIOS setup.
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