Link to home
Start Free TrialLog in
Avatar of ramachandraraju
ramachandrarajuFlag for India

asked on

ibm server installation problem

hi

i installaed windows server 2003 r2 in ibm x series server. after installing automatically usb keyboard and mouse not detecting. only ps/2 keyboard and mouse are working. again i tried for 3 or 4 times.  i tried in 4 servers but all of 4 servers having the same issue.

how to resolve this issue.
Avatar of isaman07
isaman07
Flag of Canada image

Did you connect anything else but a keyboard or mouse on the server? Does it detect them? I think your USB is disabled for some reason in the bios.
Avatar of Darius Ghassem
How old is the server?
Avatar of ramachandraraju

ASKER

after installation it will login at that time both keyboard and mouse are detecting. then drivers will install automatically. after that it will reboot automatically. after that its detecting till booting, once we got ctrl+alt+del, both are not working.

its a brand new server. IBM System x3400 M2.  in bois its not disabled.

i faced this type of issue in 4 sites, all are the same servers and same o/s.
Have you contacted IBM? With new servers you could have a potential issue which should be reported
ASKER CERTIFIED SOLUTION
Avatar of isaman07
isaman07
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial